eZhire Car Rental | No Deposit Reviews

eZhire Car Rental | No Deposit Reviews

Published by on 2024-10-17

🏷️ About: eZhire is a car rental app that offers an efficient, convenient, and elegant way to rent a car for everyone and at any time. The app allows users to rent a car without any paperwork or long lines. With just three taps, users can get the car of their choice delivered to them and rent it out for as many days required.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.2%

😎👌🔥 Positive experience
26.9%

🙄💅🫥 Neutral
18.9%

~ from Justuseapp.com NLP analysis of 470 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy to book through the app

- Customer service is superb

- Low rate deals and promotions

- Quick and simple setup

- Delivery and collection services



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Nightmare services

2022-05-22

I had a horrible experience with EZ Hire. I rented a car from them, everything was fine. My bank suspected suspicious activities bcz it was my first time using the company so they blocked my card for safety. EZ Hire immediately sent an email to a recovery company to collect the car without even calling me to see what the issue was. Once I realized what happened I immediately changed my cc details and updated my payment information. 4 days later I was leaving work and car suddenly and literally stopped in the middle of the road. Mind you this was Sept in AbuDhabi in the scorching heat. I called the first time, they said they will deal with this urgently, second time, third time, fourth time…they told me they had disabled the car from their end due to a communication issue! And after two hrs of waiting in the heat they asked me to wait one more hour for recovery to come. At that point I left the car at the side of the road with the key inside.
They are masters at collecting your money but a shear disaster case at providing services when they mistakenly disable your car for you. I would stear clear from this company as much as possible.

Worse car hire ever

2022-06-23

This is the worse car hire even, I have booked a 4x4, they confirmed, which was supposed to be dropped to my home, then they send a message saying it is not available and offered a sedan, so I said yes because I had no choice and no time. Waited for the delivery to come in the street. Called the number I had more than 20 times, no answer. Sent more than 5 WhatsApp messages, blue check is there and yet no reply. I lost my whole day trying to find an alternative. Never never again. Bad app, bad Service.

Good idea, terrible implementation

2022-07-24

I rented a car from EZhire for almost an year. Let me start by giving them credit where it’s due. Their business model of a no deposit rental service is very good and is useful to a lot of people like me. And overall, the car was good and reasonably maintained.

But even the best laid plans need the right people to implement it. The following is the experience that really ruined my image of EZhire as a company.

It’s when I tried returning the car that everything went south. You would imagine that returning a car is a simple and straightforward task of booking a return date and informing the company a week ahead of time. But no, they are so badly organized that they not only didn’t send someone to pick up the car, but wasted 4 hours of my time telling me that someone was on the way to pick it up. In the end I had to return the car myself, and was even charged an extra days rent despite it not being my fault that they didn’t pick up the car.

The level of disorganization is astonishing. I’m actually really disappointed writing this review because the idea of this company is brilliant but their customer service strategy and lack of organization ruined it for me to the point that I’ll never be using their service nor would I recommend it to anyone I know.

Not recommended

2022-08-25

Be careful. They charged me for an extra day of rental due to their ineffective process of picking up the car on time. They blamed the customer for not receiving a phone call from them while they were in route to pick up the car and therefore did not pick car up and turned around. They finally picked up the car 6 hrs later and charged me for an extra day...?

They are not organized

2022-09-26

Well first I ordered a car what you was near to my location and then the deal was to pick it up and then they said to me the car wasn’t available you need to pick it up from different location at that location was it one hour from mine this management they need to manage themselves before they deal with people.

company is dodgy credit card info misused

2022-10-27

App is OK, although chat with customer service sometimes freezes or never loads. The problem is with the company itself. It is dodgy, they used my credit card details to deduct expenses for a person who rented the car later! I was shocked to receive the info. and can't get a refund for the erroneously deducted amount 3 months later!! Beware, it's dodgy and you may never get your money back.

DO NOT DOWNLOAD!!

2022-11-28

eZhireCarRentalNoDeposit is ridiculous, before it even lets you in the application it is asking for payment details and documents. So you don't get a chance to check their service and their app first.
This way your payment details and all documents are already saved with them regardless of you using the actual service.

Customer service is the worst thing in the world

2022-12-29

I tried to book a car then they asked for several documents and I gave them then they said sorry we cant accepted your application because u have a USA credit Card and you are not from there. Then they ask a proof that I was there and I give them the proof but they are so rude and didn’t accept it. this is the dumbest reason to reject a booking.
Also, the costumer service team has lack of the required skills to deal with customers they are very rude
If there is a zero star I will give them -1 star

Disappointing

2023-01-30

I used this service in Dubai while I am on my honeymoon, the service was ok they bring the car to my guest house. Before I left Dubai I ask them to give me if I have any extra bills like tickets, gas and so on they told me to wait three days and I called them they said I don’t have nothing to pay. After I came back from Dubai they start taking money believe it or not they take the money for consecutive 3 months I contact them they send me there on invoice not RTA invoice I check online if I have ticket or fines I don’t have nothing I even checked it there before I left. For 3 month no one don’t want give me a solution and keep taking money for no reason ...... disappointing the supervisor is horrible I don’t want use it anymore

Great Service!

2023-03-03

The supervisor Hamza was amazing. He was very helpful and made sure we received our car own time. He made the whole experience with EZhire very efficient and made sure we were happy with the service. Thanks a lot Hamza!

Great Service

2023-04-01

I had provided my Map location on your app. However I can see other the party car rental company they do not have my location map. I am wondering if this could be shared with them in the future to facilitate the delivery and pickup.

Good app and convenient

2023-05-03

Good app and convenient. They deliver and come pick up the car. They have daily, weekly and monthly. The only thing I was not satisfied about them was how they always go to bank account and credit card and pull out money without your permission or knowing and they charged me for the same transaction a week later so I had to dispute it and eventually got my money back. Customer service is awesome!

EZHire

2023-06-03

I had a great experience with this company. The agents were awesome and made it easy to rent a car. They bought the car to me and at the end of my reservation they came back and got the car. Thank you again EZHIRE you ROCK!

Exceeded expectations

2023-07-05

I liked the service. Rental and extending the contract is very easy. But delivery and Pickup service takes a lot of time. Please try to add more cars in your mussafah branch. Its not always convenient to travel to Abu dhabi mall for car pickup

AMAZING EXPERIENCE! NOT A PAID COMMENT

2023-08-05

As I stated, this has been a great and amazing experience for my wife and I. Ezhire was so quick to offer their services to me at an amazing price. Every time I needed something, they were there without hesitation. They offered a low rate deal, even when they had promotions, it was easy to apply for. The initial set up was SUPER quick and simple to do. Never waited for more than a few hours for a response if I needed anything. I most definitely recommend Ezhire to anyone whom want to experience a great experience! Thank you Ezhire!

Excellent job!

2023-09-06

Easy to hire a vehicle. They deliver it to your door. Great service. I’m really very impressed because it was quick as well. The agent was really professional with me.

Quick, Affordable, Convenient and Trustworthy Rental Solution

2023-10-08

This is my second time with EZHire and they continue to live up to my expectations. My car has been taken to the shop again and within 2 hours of booking through eZhireCarRentalNoDeposit my car was delivered to my home and we moved about our lives as usual. The same is true for the collection. The customer service is superb! They are courteous and quick to respond. This time I dealt with Muhammad Farzad and he made sure all went smoothly from delivery to collection. Now I don’t get stressed out anymore whenever my car is in the shop, thanks to EZHIRE!

Good app

2023-11-08

The Team of assisting was really Amazing and well communicated also prices of the car rent is reasonable. will rent always from Ezhire

Nice application.

2023-12-10

Easy to use application! Excellent support! Reasonable prices. No deposit! Recommend to use!

Best car rental app in Dubai

2024-01-10

This is the best car rental app in Dubai. They give you quick call backs, there are no hidden fees or deposits. Hamza is a super star, they find solutions instead of giving you problems. I wouldn’t suggest using any other app or car rental company in Dubai.

Overall good!

2024-12-17

The car was fine from out side was not clean.

Shehzad Mohammed
2023-11-08

Avoid them. Absolutely ridiculous levels of incompetence and constant lies. Cannot match a pre booked delivery. Car was delivered more than 3 hours late. These guys are unable to communicate with their own subsections and departments. Tried to switch me from having the car delivered to me picking it up but were sending me to the wrong location. Stick with a reputable international brand or even a random local hire shop where you can see the premises and that the car is there and ready on time. Non stop promises to look into it, compensate and fix it but none of them followed up. Changing their own decisions and agreed refund amounts and compensation but charging salik super quick while just telling me they’ll look into my complaints and compensate, but conveniently not getting to that. Pick up driver also late and lying multiple times about his distance from me despite me telling him I had a flight to catch.

Marcelo Marcos Barbosa
2023-08-29

Worst experience ever!! Do not install this app!

Shailender Sharma
2022-06-02

EZhire car Rental. Its a worst service ever I have seen. if they commit to deliver the car at 11AM they actual deliver at 2PM, If you call to return the car they pick up after 1 or 2 days and charge from your card with additional charges, though its not ur fault even thn they charge from ur card. They also charge in between some amt and says is a reactivation charges, which is not to relate with customer. In short, this is a worst and scam. I recommend not to use car from them. They dont take security advance deposit and attract people to hire car from them but at last they get actual experience and feel, better if I could paid security advance deposit and hire from rent a car shop..

Shankar Krishnan
2021-12-07

Do not use eZhire. They are appalling. They are untruthful and enormously unreliable. Do not use them unless if you want to completely ruin your holiday. It’s a disastrous operation and have staff that actually extort you. I earnestly repeat… Do not use them.

A. Haroun
2021-12-06

first I was misinformed online (on your website and via the mobile app). They'd promise me online that all cars are available. then one of the guys kept ranting until the Mazda 3 was taken, which i initially asked for, and it was available and thought i did warn him that the car may be taken during his personal grudges! Then the next day, one said Plz just go ahead book the car via the app, and we'll be able to provid3 you with any other car, no problem. as this is when we can check the availability and all other on-sense. Since then, I've had nothing but high blood pressure. you made me extremely edgy. I TRUELY HOPE U WOULDN"T BE THE REASON BEHIND ME DEVELO{ING HYPERTENTION OR SOMETHING!!!!! then I've had nothing but trouble. from the ladies picking up and thinking she can stay dead on a call to hanging up the call without any expectations of doing so, to blind transfers to hang-ups again, to UNLIMITED BROKEN CALLBACK PROMISES bny every single person where managers are never available when I'm on the line. when they do take the call or transfer over, they turn out to be ppl without any authority, and just other peers!!!!!!!!!!!!!! I swear each and every contact of mine will spot an abuser in your company. I'm sick of everything landing in your favour, while u promising the world and not being up to the minimal sense of decency,. let alone any sense of ownership, etiquette, curtsey, genuity, respect for yourselves. People there are totally SHAMELESS and can easily have the audacity to just give u a harder time, just to stay stubborn as I seem to be triggering their ego. why? COZ Id show them the mirror. I'd mirror every single abuse. from putting me on hold without permission (YES THAT"S an BUSE). and the act that you're not an ez hired "CUSTOMER" doesn't mean that you can have the audacity to act as such. to the extent of then being transferred to MR SAYED MOHSEN, who then promised me the world. he said he's the only one working on escalations, and i repeated the deal and he did confirm it on the call and he explicitly confirmed that they'd replace my shhhhhhhhhiny car with another in a day or two, until they find me another convenient one, like the "MAZDA3" XD then they'd claim that this has never EVER HAPPENED< NOR MR SAYED CAN RECALL NON OF THAT DEAL> AND THAT HE EVEN LISTENED TO THE CALL AND NON OF THAT WAS MENTOINED!!!!!!!! then as you'd push him further, he'd then have to give up a piece of the truth that we both know JHUST TO FULFIL his ego! like I'm the reason behind his life problems!!! then the all respected and shining, Ms Raja. She also sounded pretty decent and with NO SINGLE REASON TO NOT be up to her word or that I'd need to continue doubting them. She promised to check the recordings, then call back and promised numerous times. assured me all very well, until she disappeared off my sight TOTALLY ALLALLING LACK OF the (so-called) SERVICE IN EVERY HUMAN being POSSIBLE. totally messy, useless, doesn't seem to be changing any soon. NOW PLEASE JKUST TELL ME how can i take this whole wasted hours of my life time on you guys. you and Du are the worst I've ever dealt with in my entire liST! Hence, here i am warning every HUMAN BEING ON THIS PLANET to rise and respect, and Know without a doubt that i'doesnt always come around, it can easily also come from behind and not just giveback every hard time you've given me, but I'm sure that every person involved will not just run away with it. and I wont let it just keep on acting so shamelessly to other ppl. so,.. enjoy the hatred! seriously ur service is like someone on the line being either dead or insisting on repeating the same track, over and over. like someone taught them that the magic ward is we're sorry for the ....... it makes me nauseous now just thinking of it. But it's simply a SHAME!!! i mean if u guys are gna be taking calls/chats/emails or irrespective of the wards changes when requested. When needed!



Is eZhire Car Rental No Deposit Safe? 🤗🙏


Yes. eZhire Car Rental | No Deposit is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 470 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for eZhire Car Rental No Deposit Is 33.1/100.


Is eZhire Car Rental No Deposit Legit? 💯


Yes. eZhire Car Rental | No Deposit is legit, but not 100% legit to us. This conclusion was arrived at by running over 470 eZhire Car Rental | No Deposit User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for eZhire Car Rental No Deposit Is 56.5/100..


Is eZhire Car Rental | No Deposit not working? 🚨


eZhire Car Rental | No Deposit works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with eZhire Car Rental | No Deposit? Post a Review




Features

- On-demand car rental delivery

- No paperwork or long lines

- User-friendly app interface

- Rent a car for as many days required

- Entire rental process handled within the app

- Convenient and efficient way to rent a car

- Available in the UAE.

  Customer Service/Support
Developer:
EZHIRE TECHNOLOGIES FZ-LLC

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