first I was misinformed online (on your website and via the mobile app). They'd promise me online that all cars are available.
then one of the guys kept ranting until the Mazda 3 was taken, which i initially asked for, and it was available and thought i did warn him that the car may be taken during his personal grudges!
Then the next day, one said Plz just go ahead book the car via the app, and we'll be able to provid3 you with any other car, no problem. as this is when we can check the availability and all other on-sense. Since then, I've had nothing but high blood pressure. you made me extremely edgy. I TRUELY HOPE U WOULDN"T BE THE REASON BEHIND ME DEVELO{ING HYPERTENTION OR SOMETHING!!!!!
then I've had nothing but trouble. from the ladies picking up and thinking she can stay dead on a call to hanging up the call without any expectations of doing so, to blind transfers to hang-ups again, to UNLIMITED BROKEN CALLBACK PROMISES bny every single person where managers are never available when I'm on the line.
when they do take the call or transfer over, they turn out to be ppl without any authority, and just other peers!!!!!!!!!!!!!!
I swear each and every contact of mine will spot an abuser in your company.
I'm sick of everything landing in your favour, while u promising the world and not being up to the minimal sense of decency,. let alone any sense of ownership, etiquette, curtsey, genuity, respect for yourselves.
People there are totally SHAMELESS and can easily have the audacity to just give u a harder time, just to stay stubborn as I seem to be triggering their ego. why? COZ Id show them the mirror.
I'd mirror every single abuse. from putting me on hold without permission (YES THAT"S an BUSE). and the act that you're not an ez hired "CUSTOMER" doesn't mean that you can have the audacity to act as such.
to the extent of then being transferred to MR SAYED MOHSEN, who then promised me the world. he said he's the only one working on escalations, and i repeated the deal and he did confirm it on the call and he explicitly confirmed that they'd replace my shhhhhhhhhiny car with another in a day or two, until they find me another convenient one, like the "MAZDA3"
XD
then they'd claim that this has never EVER HAPPENED< NOR MR SAYED CAN RECALL NON OF THAT DEAL> AND THAT HE EVEN LISTENED TO THE CALL AND NON OF THAT WAS MENTOINED!!!!!!!!
then as you'd push him further, he'd then have to give up a piece of the truth that we both know JHUST TO FULFIL his ego! like I'm the reason behind his life problems!!!
then the all respected and shining, Ms Raja. She also sounded pretty decent and with NO SINGLE REASON TO NOT be up to her word or that I'd need to continue doubting them. She promised to check the recordings, then call back and promised numerous times. assured me all very well, until she disappeared off my sight
TOTALLY ALLALLING LACK OF the (so-called) SERVICE IN EVERY HUMAN being POSSIBLE. totally messy, useless, doesn't seem to be changing any soon.
NOW PLEASE JKUST TELL ME how can i take this whole wasted hours of my life time on you guys. you and Du are the worst I've ever dealt with in my entire liST!
Hence, here i am warning every HUMAN BEING ON THIS PLANET to rise and respect, and Know without a doubt that i'doesnt always come around, it can easily also come from behind and not just giveback every hard time you've given me, but I'm sure that every person involved will not just run away with it.
and I wont let it just keep on acting so shamelessly to other ppl. so,.. enjoy the hatred! seriously ur service is like someone on the line being either dead or insisting on repeating the same track, over and over. like someone taught them that the magic ward is we're sorry for the ....... it makes me nauseous now just thinking of it. But it's simply a SHAME!!!
i mean if u guys are gna be taking calls/chats/emails or irrespective of the wards changes when requested. When needed!