Reset Reviews

❓Want to pay to possibly get injured?❓Like poor customer service & want to be dismissed and lied to? ✅ If yes, this is Reset for you! ❎ If not, go elsewhere sis! Reset is not it.❓ What kind of trainer doesn't tell you how to have proper form (WORKOUT 101)?! Not a reputable one! 👎🏾 Despite having been live for YEARS, most exercises don't even have descriptions for form which can lead to injury. It led to mine and support did NOT care and wouldn't refund my 2nd annual subscription when requested a month into it. I'd complained like 4 months prior about this and they said they were going to work on it. Do you think they did? Of course not! 👎🏾 Aside from that, Reset routinely breaks with updates and will keep crashing. ❌ Customer service isn't very helpful, truthful, concerned about your health, or transparent. ❌ It gets stale very fast. BETTER OPTIONS: 1️⃣ FitBod [$] – an AI personal trainer that tailors workouts to your equipment, etc. 2️⃣ FitOn [FREE] which has hundreds of on-demand workouts of all kinds. Never had problems with either one and recommend both so much more than this app. 👎🏾 Just Say No. 🚫 If you're reading this, consider yourself lucky enough to be warned and run away. 🍀🏃🏾‍♀️

I am in extremely dissatisfied with Reset. When it works it is great. Since I have had Reset it crashes every 2 months and then I have to wait at least 2 weeks for it to be fixed. As I am writing this review … my app is not functional yet again and I have to keep downloading another app (test flight) to temporarily fix the this app app to work. I have no issues with Senada’s app (Crush it) Massy Arias website (Más Vida). While Jenna’s platform is actually my favorite I cannot use it without constant interruption. I have spoken to Abbi and Anaya who are in the tech support and have not received any responses to my emails for the entire week. I have to send emails daily for updates without a prompt response. I received a generic Email telling me I didn’t complete the instructions to download another link but NEVER received the link in any emails. I wish I could attach screenshots. Please do better…

The Pros:
Reset is user friendly, and there is a community section to interact with other users. There are general individual workouts such as Jenna’s Favorites that target particular muscle groups which are available to users.

The Cons:
For the workout plans, they come at a cost for each of them. The issue I had was that I purchased the 10,000 Rep Challenge Workout plan. Reset said it was a one time purchase with no recurring charges. After three months I lost access to it and I was essentially forced to pay for it again in order to regain access. Three months post my second purchase of the plan I lost access to it again. I contacted support and apparently the program is only accessible for 3 months, which I wasn’t previously aware of upon my initial purchase (because it never says so prior to your purchase). How can you advertise something as a “one time purchase. No recurring charges” yet pretty much force me to pay for it quarterly if I want to continue using it? As much as I love Jenna’s workouts, Reset is incredibly misleading to patrons regarding the timeline available to use their purchased workout plans. Imagine paying ~$55 for a workout plan you thought you’d have access to forever but you’re now required to pay that every three months for that specific plan ONLY. If I wanted to switch to a different plan, that’s more $$ to pay for that new plan which is also advertised as a one-time payment but likely isn’t. Basically, the terms stated are very deceptive and I never would’ve expected this type of marking ploy from Jenna and/or her team. Purchase at your own risk.

The apps name is “this app,” and for me that is one thing Reset doesn’t do. Every month, my bill is paid I come into Reset and it literally asks me to pay and join. I’m already paid, I’m already joined, you’re literally drafting my payment monthly! I’ve had to talk to support several times for them to go in and “this app” Reset for me so I can use it. I’ve been patient, I understand start-up’s and glitches, and human error, it’s okay…But we are now going on repeat incident number 4/5, enough. I just paid my invoice August 3rd it is now August 20th, I have had NO ACCESS since the 1st. I waited to see if the glitch would right itself before going through the obstacle of taking pictures of my receipts, sending and email, waiting to hear back etc. by the time that all happens it’s been two days...but no. I tried. Honestly, I’m not even seeing the workouts Jenna does on her IG page (maybe I need to look closer, granted), but I’m not going to continue the back and forth. Sorry.

I like the this app app overall, it’s simple and easy to use. There are some features that I believe could be improved that would make Reset 5-star. 1.) there should be a separate section under the kettlebell tab that shows the programs you are currently in or have completed. As of now if I try to start a new program it removes the program I’m currently in and all my information is lost. 2.) there is a section for nutrition but there is no guidelines on where to start with nutrition. Having some example food guides or recipes to follow could assist a lot of people in their journey, so partnering with a nutritionist would provide added value to Reset . 3.) I understand the community section and it’s purpose, but getting advice from qualified professionals is also important. I love that people can share receipts,tips, etc. but professional guidance/tips would be appreciated.

Workouts are pretty good, but I feel like some are too long for no reason. Haven’t noticed much of a difference. They program I did before this was better and I got better results. But I have a full year of workouts to do yet. Will update when I’m further in.

Now Reset needs some serious work…

1. When starting a program, they need to separate it into another section so you don’t have to constantly scroll through the other ten just to get to the one you’re on. I don’t put everything on the calendar because that’s a tedious and timely process.

2. They should allow you to preview all the workouts in the programs, even if you’ve already started on one. If you want to do this, you will have to sacrifice all your workouts you’ve already done. Not friendly whatsoever in this.

3. Sometimes the videos of the workout don’t match the description… like yo the job of the developers are to prevent silly things like this.

4. Make a LIST of the programs instead flipping back and forth - so annoying.

That’s all I got for now, will update more later on!

Workouts were good, easy to follow, and all had videos. A bit easy if you’re experience in the gym, but still a good resource. Important to note that majority of workouts are circuits/ super sets. This is not always conducive if you workout at a traditional commercial gym- especially during peak hours. Frusterating features of app:
1. you can’t swap out excercises- weather due to injury/ unavailability of equipment at gym.
2. Every time you leave Reset , even just to change a song, it pauses your workout, and restarts the set.
3. You cannot do workouts out of order. So once again if you cannot do a circuit, you have to just skip through over and over.
4. Reset does not save progress. So if you accidentally quit app mid workout, none of your sets are saved, and you have to “restart” workout. And once again click through every single individual workout, within every single circuit.
5. Glitch that every workout gives you a “first workout” badge. Once again many times workouts/ weights don’t save.

With all being said this is a great resource if you’re newer to gym, or need some guidance. This is by no means a poor reflection on Jenna, she knows what she’s doing and has a great product, Reset just ruined the program for me.

Talk about listening to your customers! I’ve made recommendations asking with other users and am very pleased to see them being put into place! Kudos Jenna and team!!! I recommend that the developers find a way to have the software not lose member points and accomplishments - I lost mine and only some points could be reassigned based on what I remember. Customer care was helpful in getting those points back in but only based on what I told them.

I have followed Jenna for a long time and really admired her workout style. She had a end of year sale where I was able to buy several of her workout programs at a discount. Through that sale I started using the this app app. I have been very impressed with the workouts and Reset overall. I usually do my own gym routines so I was skeptical but her workouts leave me winded everytime. Over time Reset has gotten better and better with technical improvements and it’s very easy to use. I like that everything is in one place. Congrats to Jenna and the this app team for a quality app!

I follow the creator of Reset (Jenna) on Instagram and she always has great workouts and challenges. Reset consolidates all that into one place. Also there is a community tab to chat with other users who are also doing the same challenge/workout, it’s a great place to talk about your progress and gain encouragement.
And you also get access to tons of delicious recipes which are really really good.
It took me a little while to get use to the format otherwise I love Reset . Any kinks when Reset first launched have been updated and customer service is always quick to respond.

I am absolutely LOVING the this app app and the workouts for the Dirty 30 Challenge. This is my first time using an app based workout program and I’m glad I chose this one. I discovered Jenna on Instagram and was instantly drawn to her workouts so I started following her. It was a no-brainer after following her on Instagram to join this program. The workouts are easy to follow and are just the right amount of time for any fitness level. I am feeling good and I feel like I have a personal relationship with Jenna through this program. She’s always very warm and welcoming in her videos and has laid out everything in Reset . It’s definitely a keeper.

I absolutely love Reset. I’ve had many workout and fitness apps but nothing as detailed as this. Not only do you have tons of recipes you’re able to track your food and track your progress. There’s also videos that show you how to complete each workout! When you aren’t used to working out and you don’t know exactly what you’re doing, having a video show you speaks volumes. I will continue to use Reset I will continue to do the challenges and I will continue to push myself because that is the type of inspiration I get from Reset.

Thank you a million times over ❤️

I really enjoy using Reset! One thing that I really love is being able to watch Jenna’s form while working out to ensure that I am doing the workouts correctly to prevent injuries. This has been super helpful on my fitness journey. Another thing I really love about Reset is the community aspect of it. Seeing other women keep going towards their fitness goals really encourages me to also keep going. And I also love that I can use Reset to track my meals and water intake and although it seems small, the fact that Reset is aesthetically pleasing is also super helpful. All the workouts are pretty challenging tbh, but that is what I want and need and there is a large variety of workouts which keeps things interesting. Overall I really love Reset and I’m so grateful for it!!!💖

I love Jenna and all her programs/ workouts. I have been doing her workouts for 1 year now and I have seen great progress. Happy now I get it all in her App and can access at any time anywhere!

I truly believe that if you are ready and willing to put in the work, you will love anything Reset has to offer and you will get great results!

I see a few negative comments here that I felt like speaking to…

App features - app is still new and sure there is room for progress. But I do believe that the this app app team has been taking suggestions into consideration and as an IT consultant, I can appreciate that, as I know not everyone does.

You just have to be a little patient and remember that the primary use for Reset is fitness so don’t let some tech fixable issues ruin something of so much value.

App features being messy and hard to use - I don’t think it’s hard and messy, it’s just that the more they add the more work there is to do and who likes to do more work. But truth is no one can put that information but you, and you can chose not to (I don’t as I don’t have the time but I can)

I purchased Reset when it was first released earlier this year or late last year because I had purchased all of Jenna’s challenges before and loved her workout style and was super excited about Reset . Well it was a little clunky and didn’t appear to be fully developed and was kinda hard to follow so I decided to let the subscription go. Well I’m back several months later and after just ONES workout I can tell you I’m here to stay for a while!! Reset is soo easy to follow and she provides workouts for every level, recipes and most importantly support! I’ve loved Jenna’s workouts since the evergreen challenges back in 2020 and she’s really elevated her game with Reset. I am beyond excited for these challenges and can’t wait to hit my Jenna body goals!!!

The workouts on Reset are amazing! Challenging, but amazing. I’ve worked out on my own for a majority of my fitness journey; I’ve worked with a person trainer, but nothing has been as amazing as this this app app. I was really reluctant to getting a fitness app. I didn’t feel that it was necessary because “I’ve been working out for years on my own,” but these workouts are bomb!!! So effective, so challenging, and so rewarding. If you’re motivated to workout and just need a guide, then this is it. I’ve spent years doing random workouts and lifting heavy weights and I saw minimal progress. I’ve been using the this app app for 3 weeks and I already feel so strong and can see my body changing. If you’re on the fence, just do it! It’s great!

I have tried various apps- Jenna DeLeon’s are by far my favorite. They are challenging and the intensity increases over time. I also love the Sweat app but The this app app feels more challenging for me too. The Sweat app is better to provide alternative exercises, the this app app does not but the workouts still feel better. I’m not saying Sweat is not good - I like to toggle between both. The only other downside, you can’t see an overview of workout once you start. Other than that, The this app app brings great workout programs for home ( barbell of hand weights) or gym workouts- I love both. I’m presently finalizing my last week of the Bikini Summer program- this workout is 🔥 and definitely will get me summer ready. I plan to do the full program a second time once I finish - it’s that good. Hope this helps!

I used to run track at a D1 college so I've had various coaching, strength training, and workouts of all kinds throughout the years and I love how her workouts are set up!! I also love how she shows the forms & writes down what to do under each example! It's obviously not PERSONAL training so more in depth attentiveness to your form and how your body should feel is necessary if you are a beginner. Even if you are a beginner though, the examples are still great with the writing and you can look in a mirror to see if your form is correct. I had issues with Reset crashing and still give it 5 stars because I emailed support and it was resolved within the hour! All apps run into their technical difficulties but the customer service makes or breaks whether it's worth dealing with and Abbigayle was phenomenal with her assistance!

I have been following Jenna for some time and even got my friends and family onto her programs last summer. I was so excited when she introduced Reset because it was difficult for me to follow some previous programs without having to print out all of the plans. Needless to say, I love it! Like many other reviewers have stated, there is room for improvement but for the first version of Reset it is great.

I love that all of the workouts are on there and it tracks what day you are on. I also love that if you skip a day it doesn’t mark it complete. I’ve had other apps before that would continue moving forward even if you hadn’t worked out that day. As someone who is trying to gain weight, I love that I can put all of my meals on Reset so that I can get the proper calories to maintain my goals. My favorite aspect of Reset is that i can see the workouts in real time. It helps me to know when I can come up from and and shows me exactly what
to do.

On the flip side, being plant based, I would love to have more recipe options but I believe that in time and with more collaborations this will be added. I also wish that you could do multiple programs at once without it deleting the data from one of the challenges as at times I want to skip around. In the future, I also hope to see live workouts in Reset as it would help to boost interaction with followers.

Overall, Reset was much needed for me and I love it. I can follow along much better and it is great for beginners who are not familiar with each exercise and those who have trouble keeping up with meals. I can’t wait to see what else Reset has to offer as newer versions come out.

❤️❤️❤️

I have been using Reset for about 3 months now and I love it! I have participated in 2 challenges! I’m a personal trainer myself and it’s so nice to have Reset to just hit start and go! Don’t have to think about what workouts to do and the video shows every exercise! The workouts are between 30-45 min each but this app has a BUNCH of add on workouts if you want to keep going!! All categorized by different areas you want to workout or even ones that are based off time (quick 15min workouts)! I’m always sore in a good way and always leave the workout feeling great!