Contact Directions CU Support
Company Name: Directions Credit Union
About: Mobile Banking Application for Directions Credit Union members. Application
allows members to access their DCU accounts from their mobile device to view
balances, transfer between accounts, pay bills using Bill Payment, view
transactions, find branch locations, search for ATM’s, and more.
Directions CU Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Directions CU Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Directions CU Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Directions Credit Union
Read 4 Customer Service Reviews 😭😔💔
I have been trying to involve but it keeps saying user name already been used
Absolute trash
by Hahacrap
So when I got this app they merged my account with someone else’s because the account numbers were right next to each other so I had complete access to someone else’s money and they did it manually, purposely, ignorantly. You can’t send people money anymore because you it needs a 4 digit number and the help icon doesn’t work to explain what it is. It’s like they went from a bad app to a better app but with worse employees. Fix your app. I’d give it negative stars if I could. You don’t even deserve the one it makes me give you.
This Is A Nightmare!!!!!!!
by Deby J
I want and NEED ACCESS to my Money!!! I am on Social Security and my Entire monthly income comes Direct Deposit through Directions Credit Union!!! I have no other access to any money!!! Without my Debit Account I am in DEEP DO DO! I can't even get my Debit Card to work now either!!! I need access to my account online to determine what the problem is and I need it immediately!!! But Guess What!?! I Can't even get logged in to my account and I've tried EVERYTHING!!! I keep getting blocked by an "ERROR" message that freezes the screen and won't click off it!!! And I am living in Florida so I can't just mosey over to the bank office to get it straightened out!!! And everything was supposed to be great and finished by Tuesday morning March 16, 2021!!! I am FREAKING OUT HERE!!! I don't want to change banks because I've been a member of DirectionsCU for over 40yrs!!! And all my life insurance is through them which I can't afford to change companies now at my age!!! So PLEASE GET YOUR ONLINE APP STRAIGHTENED OUT IMMEDIATELY FOR ALL OUR SAKES!!! THANK YOU!!!
Frustrating
by Bout To Bounce
It’s been OVER a week and I still am unable to get on the app, the website, and even going to the atm was a waste. Like others I need to see what I have in my accounts to pay bills, and ironically I should have received the latest stimulus, but I have NO way of knowing what amount I have currently in my accounts. Others have been able to get on board no issues, but I’ve spoken to some that are in the same situation-error window when attempting to re-enroll on the new app. I get that there are always bugs when upgrading, but probably should have done small ones over time rather than the total overhaul that has caused a LOT of issues and ticked off the majority of your members.
Have a Problem with Directions CU Mobile Banking? Report Issue
Why should I report an Issue with Directions CU Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of Directions CU Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Directions CU Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Directions CU Mobile Banking.
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