Riverside: Record podcasts Reviews

I think Riverside works great. I use this app with all my clients and it's a fantastic tool.

I do recognize Riverside had a very rough start on launch, but it's been great after that.

I'll say this: this is considered a more professional remote application. Meaning, in my use case, I couldn't care less about ANY of the features they offer. My company downloads all the files raw, and works with them from there. I do this because this is how we work, and how we want to work.

If you are looking for a decent, single file, Zoom is probably the way to go for you. But if you want high quality and want a WAY better end product, Riverside is and platform is leagues better than Zoom, but ONLY if you are willing to put in the post-production work afterwards.

If you are a one-man team, and you are NOT an editor, then you probably shouldn't be using this application/platform.

This platform is one of the worst in the market right now. Their quality is bad, their promises aren’t real and their customer service is as useless as they come. I have 3 - 4 issues open with them, and none of them is fixed or have an estimated time for when they can fix it. Actually, they’ll blame their quality issues on you or your guest. They have ruined two interviews for me so far, without any solution. The only thing they can do is a refund, while you have lost more dollars on the time and lost material. And that goes for the audio and video recording of the podcast. You are way safer to go somewhere else. In fact, zoom that they claim they offer better quality than, has a very good quality compared to them.

this app has been an absolute godsend for us. I decided to make a podcast, and this app was the option that just worked. The mobile app has been used in multiple occasions in our episodes, and you can barely tell that someone is on a mobile device, and this is comparing it to Blue Yeti Pros.

This platform does not follow through on their promises. Their ads state “this app makes it easy to record remote podcasts and video interviews that look and sound like they were recorded in a million-dollar studio”
After using this platform to record two podcast episodes, the multitude of technical issues has made them unusable. It’s been a waste of our time and humiliating for us to be experiencing these tech issues with our guests. They promise that recording will not be disrupted at any time, but it’s a nonstop battle of disruption throughout the entire duration of the recording. DO NOT USE THIS PLATFORM

How can I rate Riverside properly, when it doesn’t cooperate with the iPhone? It says on Riverside page, iPhone and iPad. I downloaded Riverside and I’m able to do all of the following: • login • create a studio • Join the Studio • Send guest invite • Send Producer invite • Send audience invite • and Record the conversation. And after all that, it tells me my video has been uploaded, but there’s no video. All this after getting others to add Riverside so they can join. I would like to purchase a subscription, but there’s no way I’d do that with these bugs in the system.

I’ve been trying to get out of my studio more and more and having guest from come in from remote locations which comes with a number of challenges. this app has solved all those problems. Even with not great cell service the end results from iPhone to iPhone I’ve been amazing. KDekn

I absolutely love the this app app. We occasionally need to record away from our regular setting and Riverside has definitely come in handy on numerous occasions. The quality is great and it's very easy to use. Highly suggest to anyone that is looking for an app to record outside your usual set-up.

I use this app multiple times a week to record video and audio podcasts. I get high quality, local recordings for each guest and makes it easy for co-hosts. Love it

I bought into this app’s service as my podcast has rapidly expanded, in the hopes of finding a reliable recording solution for myself and for my guests. What I have come to find out is that I it is anything but reliable and effective for my podcast. It never saves properly, drips out intermittently and is mediocre at best when it does work.

I was really hoping it would be an ideal solution but instead it has been a major disappointment.

I am working with the new podcast app learning how everything works. Thank you for your new product this will change the outcome of how I do podcast in the future.

For weeks I have tried, learned, and failed to record a podcast with remote guest. this app took all of the frustration away!!😎

This segment was an exchange of how people see and feel about cheating.. but Marilyn had an enlightenment with a twist and a perspective of different avenues of what cheating could be perceived as.. I enjoyed the session 👌🏾❤️

this app has been such a wonderful addition to our podcasting toolbox. It’s easy to use and the quality is amazing.

I opened Riverside and invited a few friends to do a test of the audio and video quality. Audio sounded like a zoom call and it wouldn’t record my audio. Then I got kicked out. I tried again and somehow I’m not the host anymore. I can’t create a new “studio”. I can’t delete my account. I can’t do anything. I wanted Riverside to work, but I don’t know what to do.

Works great for audio podcasts on iPad. So we are switching to this service full time.

I’ve been trying to find out how to use my phone and computer to record at the same time as it’s a listed feature. But I can’t find anything in the support section or faq on how to do it. Boo to Riverside.

Even after turning off data fetching when not in use, Riverside wracked up an average of 16 hours of activity everyday when I didn’t even open it all week. Riverside itself is fine, but I’ve never seen an app that uses more data and battery while accomplishing nothing than this one.

Great experience! Clear sound no drip outs! Thanks

It didn’t let me video call the person I had to text them so they didn’t answer but overall it was really good I really like it yeah I RECOMMEND.

this app is a great tool, but the mobile app needs more. Can’t seem to list all my studios- can’t get links to them… etc.

I really like the concept, however, I can’t get around Riverside nor can I really appreciate the effort put into it since it is pretty cut and dry. I do my recordings on the computer but I have run into a few annoying problems since I first signed up, first off, there seems to be some bugs that happen during your meetings like: guests joining as audience members even when you clicked on ‘guest’, guests appearing twice in the meeting (two copies of them appear when watching the recording), audio will desynchronize at random moments in the recording, when reviewing your footage it only plays one screen at a time instead of both (or will play one screen at a time but the screen you are viewing will be paused while the audio from the other screen will play without imagery)…. As far as Riverside goes I am upset that you cannot review your studios at all like you can do on the website. This would make Riverside much better, all it appears you can do is host sessions and record but you would have to go to the computer to watch, review and export it.

After several months using the service, I tried to cancel the service from within Riverside — and thought I was successful.

Then I got billed for another month. Within 15 minutes of seeing that charge hit my card, I contacted their support team from within Riverside to explain that I had tried to cancel and did not want to be charged for another month. Here’s the response I got:

Thanks so much for reaching out about this.

Our refund policy allows for refunds of monthly plans within the first 48 hours of purchase. It looks like it's been over 48 hours since you've purchased your plan. Because of this, we will not be able to provide a refund.

I explained that the charge happened less than an hour prior, to which they said;

Thanks for getting back.

I totally understand that. However, the ones considered for refund are the new subscriptions. We can see from here that you've been with us since last year and to share, that's where we start counting the hours.

I have never had any other subscription insist on charging me for an extra month in similar situations — this is a bad way to treat a customer who would have gone back to them had this not happened.

I wish there was a way from Riverside to access the video content. Even when I have the email that says the content is ready to publish and preview. You can’t access through Riverside . Really frustrating when you need to access the material and content. Frustrating you can only access this using the computer. Especially when you need to access the content via phone to transfer and/or screen record to use on other social media platforms. This review is strictly on Riverside itself and not this app as a whole.

It’s a good app, not the best by far but good. I was editing, a couple cuts from finishing, a 35 minute episode, I was cutting to make shorts and reels. The entire screen went blank, like white. Everything GONE. I was devastated. Refreshed it several times knowing I lost everything and it still didn’t come back. Had to go back to my dashboard and start editing all over again. Legit makes me wanna go with someone else, because that’s NOT something I want to have to worry about after sitting there for an hour, just to have it all disappear. I don’t want apologies or “oh I’m sorry to hear this happened to you”, I want it to NOT Happen.

I had to download Riverside to join a webinar and it was easy and straightforward! It didn’t ask to create an account first, which I appreciated. It asked at the end, and that made me more friendly towards it!

I used this platform to record a podcast with some fairly “hard to get a hold of” people. Audio was worthless (their software mixed all channels but missed the timing so it just sounds like we are all talking at the same time), tried to get a refund after only using once, got a reply of “our policy doesn’t refund after 14 days” so hopefully others can learn what a short sighted company this is from my terrible experience.

So it takes a little bit to figure it out but in the end it’s worth it. So many podcasts done thanks to Riverside! I would totally recommend it!

Great app that guarantees quality with local recording! Totally recommend Riverside. iOS version is also really well designed.

We’ve been using video technologies for the past 18 years, and all along the way we SCREAMED for basic features to be able to get high quality video capture. Well, it’s all here now. Push button near perfection. Thanks.

Cool when it works but the tutorial video in the welcome email has a screen controls that are completely different from the ones on my iPad or iPhone(where there were virtually none). When my guest arrived in the room, everything was working except he couldn’t hear me. I tested with someone else who had no problem hearing me. Still no idea what happened and why it didn’t work with the first guest. Both downloaded Riverside .

I’ve been using them for a minute now and they are amazing, my podcast is doing really well and this platform play a big role.

Give it a practice run or two before Action time to allow yourself to get used to the way it works. It’s really simple it’s just not exactly what you are used to in the best way possible!

I love the recording capabilities of Riverside . Very easy to record podcasts. However, there are constant problems with consistent uploading of tracks. Sometimes it takes a few minutes other times it takes hours and still other times it takes day or it is necessary to start a chat to resolve the issue. Partial track uploading has been a problem as well. Most of the track is uploaded while a significant part of the same track is not. The editing tool is limited and the option to edit outside Riverside and upload back into Riverside should be made possible.

Dude. They offer up viral clips (clips ai chose as what could be interring to viewers) for east social sharing. The transcribing feature is wonderful and the easy recording makes this a very cool resource for podcasting and video-making in general.

I LOVE THIS but you do not have a option use green screen. I use my logo of my speaking events and if I had a sponsor I couldn’t display their ad. Is there anyway to ad a green screen option or do know of any apps I can use your software to display a green screen?

I can get super creative on e-camm. But sometimes is too much creative. I needed a go-to program that is middle of the road and always reliable. Where that NBA announcer that’s says BANG!!!! This program never misses. And I have put it through a lot. Last Minute, mobile, and much more. Never crashed. Should be way more than 8500 reviews. Speak up ya’ll

It is not uncommon for your after crash in the middle of a podcast. Or just stop uploading especially if you are live streaming your podcast while recording.
The phone app is far too simple. There is no editing options whatsoever. It should at least have an option to edit reels and videos clips under seven minutes.
If you go to the browser side on anything, but a computer, your options are extremely limited even on iPads.
The clips creator, and episode generator, it needs a lot of work. The clips are often labeled wrong and has the complete wrong portions clipped out. to adjust the clips that they make for you on a two hour episode will take you three hours.
The AI generated episode we will remove lot of important speech.
Overall, the technology has amazing, promise, and ability. It just needs some additional work and funding..

This service seems promising but absolutely nothing works. We have tried both online in multiple browsers and on Riverside . We have tried uploading multiple approved files types, .mp3, .mp4 etc and none of them will upload or work. We tried the free transcript tool and it does a nice job of creating an accurate file that cannot be downloaded at all. The service states that they offer free transcriptions but don’t allow you to actually download the file. The service seems like it shouldn't even be out really it’s completely broken.

Enjoyed and appreciated the opportunity
immensely. One comment though. Those producing the show had an opportunity to be prepared with questions, statistics and obvious points they wanted to cover.

It might be a little more meaningful if the guest had a similar time before the show to make more concise specific points. Hope the difference between what I think is true and what I know through more than just words was made clear. When thoughts about truth are experienced through life, convictions are established on more than theory.

I don’t even want to waste my time writing this. It’s not what you think it is. The amount of glitches will make recording a podcast a nightmare, you’re better off using zoom. The demo is obviously baked to make it seem perfect but the recording quality, mic delays, inability to DL files etc… make this product awful if you are recording podcasts with guests. I would not recommend this product to anyone and would tell you it’s worth spending more money on cameras, mics, and an editor.

This entire process was made so much easier and so much more of a joy, d/t the direction and joyous, knowledge and support from Paige Erlich. Thank you for giving me the opportunity to share my experience and joy in the work, I do with Teachers On Call. Niels Billund.

Being my first time on this platform, I found it easy, and I found it delightful, and it brought me joy to be able to come to this platform and record without fumbling, and without any interruption, I lift up my hand and Thanksgiving, and praise to this wonderful platform.

I love this app! I use it to record my podcasts-one of which I’ve started since March of this year. The other I’ve continued with the help of my brother and have been resuming it’s production since my return home from an LDS mission for the Church of Jesus Christ of Latter Day Saints. Thank you for providing a space where ideas can be expressed!