Hypercacher app not working? crashes or has problems?

Hypercacher Status

Last Updated on 2024-10-06 by HYPERCACHER CENTRALE D'ACHATS

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Common Hypercacher Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hypercacher app on iOS and Android devices. Solve all Hypercacher app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hypercacher iPhone Issues and Solutions

Hypercacher iOS app crashes, not working, errors
Hypercacher iOS app network issues
Hypercacher on iOS has black/white screen

Hypercacher Android App Issues and Solutions

Hypercacher has errors/crashing/not working
Hypercacher server network connectivity issues
Hypercacher has black screen

Hypercacher iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hypercacher app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hypercacher app crashes or not working on Iphone (iOS):

Close and restart the Hypercacher app on iPhone
Update Hypercacher app to the Latest Version for iOS
Uninstall and reinstall Hypercacher iPhone app
Update your iPhone to the latest iOS version

Fix Hypercacher on iPhone unable to connect to server/internet connection issues::

To resolve Hypercacher network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hypercacher black/white screen (blank screen) on iPhone:

Follow the Hypercacher iOS app troubleshooting guide Here →

Hypercacher Android App Issues and Solutions

Fix Hypercacher not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hypercacher app issues:

Force Stop the Hypercacher App
1. On android, goto "Settings" » click Hypercacher app. » click "Force Stop".

Update Hypercacher to the latest version on PlayStore

Clear Hypercacher App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hypercacher app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hypercacher.

Fix Hypercacher unable to contact server/ Hypercacher internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hypercacher » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hypercacher » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hypercacher on android.

Solve Hypercacher black/white screens issue on Android:

Follow the Hypercacher android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HYPERCACHER CENTRALE D'ACHATS, developers of Hypercacher.

About this app

L’application this app, première application pour commander vos courses Cacher en France depuis un smartphone. - soit vous faire livrer à domicile (si nous livrons déjà votre secteur). - soit venir dans l’un de nos points de retrait afin de chercher vos courses que vous aurez commandées à l’avance ! 1. Si nous ne livrons pas encore votre secteur, nous vous demandons un peu de patience, nous nous efforçons actuellement de tout faire afin de déployer au plus vite les livraisons sur l’ensemble de la France ! Entrez dans l’application, puis renseignez votre adresse de livraison ou bien choisissez l’un de nos points de retrait réservés aux commandes Internet. 2. Choisissez votre jour et votre créneau de livraison (ou bien votre jour et votre créneau de retrait en magasin). 5. Retrouvez dans notre application l’ensemble des produits disponibles en magasin et aux mêmes tarifs qu’en magasin ! 4. Finalisez votre commande en payant directement depuis votre smartphone ! Notre Service Client est entièrement à votre écoute pour répondre à vos questions, recueillir vos suggestions et vous aider si vous rencontrez le moindre problème pendant votre navigation sur notre application !