Company Name: CSC ServiceWorks Holdings, INC.
About: ATTENTION: Only for use in participating CSC GO laundry locations.
Laundry is
easier with CSC GO.
Listed below are our top recommendations on how to get in contact with CSC GO. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CSC GO. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit CSC GO Laundry Website
Privacy Policy: https://www.cscsw.com/privacy-policy/
Developer: CSC ServiceWorks
Your laundry room has been out of order for several months. I want the $15 I have on account returned to me via check. Or I will contact the state AG.
Washer 11 is not working and has deducted my money so i need a refund
i mailed ny card tx.i forgot to take the nunber onthe card 2wks ago my adress 120 co-op city blvd bronx new york i hope you can help me thank you
I am not able to you the machines here no longer except the service.
I'm staying at woodspring suites and I put brand new sheets out of the box and the there is something in machine that ruined my 100 dollar sheets I always check tube before loading but now my navy blue sheets have pink spots on them I'd like them to be replaced
I paid twice for 703-GDW machine, but it doesn’t starting working. I want to request refund. Thanks.
My laundry room app is not online it says there are 0 machine's available and 0 dryer's available
by Aileksia
Great app in theory. I have lived in this apartment building for about four months and have had about five successful loads of laundry completed. However, it’s an absolute nightmare the rest of the time. There are two main issues:
- If the app glitches and takes your money without starting the machine, you have to fill out an excessively long form to get a refund… which is send via a check in the mail.
- If anything goes wrong with the connection, the machines STOP WORKING ALTOGETHER. There’s no way to override the app’s and device’s control with coins or any other method. I’m only aware of a single week where the machines worked. This is an 18 story building and the laundry machines are almost constantly out of order, not because of broken machines but because they can’t be started without the app’s integration working properly. I’m literally doing laundry in my sink and drying them with a box fan. Repair delays may be longer than usual due to COVID-19 and I sympathize with that, but for the love of everything, give a way for management to override needing this app.
by Sirpeaceful Needs Help
Great app to use the machines, HOWEVER LOTS AND LOTS OF ISSUES that really messes us the customer a lot, for example washing machine works but none of the dyer, washing machine taking the money and claiming it has 0 min left even though u just paid for it (also start button doesnt work) in the past before we were forced to use this app, even though it was a hassle there wasnt as much issues with the machines. I understand that this app is new, it appeared around 8 months ago but pls FIX the bugs and issues or at least give us a different option of using your machines.
P.S i would had given this app a 3-4 star as it is useful however i am currently studying for finals but now have to deal with a basket of wet clothes with no way to use the dryers as the app is bugged out, so yah. Again pls fix this app many students are relying on it on campuses for clean clothes. Overall have a nice day.
by KimBeckers
App is glitchy. Says there’s an error than goes ahead and charges you 3 times for your laundry when adding $20 into the account now it’s charged my account 3 times for the $20 that’s $60 in one day. Phone # is no help and says contact email for a refund and they’ll get back to you in 24/48 hours. Well it’s been 5 days now and you still have my money and no response. I’ll be contacting my credit card for these unauthorized charges.
The notifications don’t work properly as you start a load and then get a notification that it’s done immediately.
The app is not up to date with the machines in the laundry room as you add your clothes to an empty washer. Go to start it with the app and the app says it’s occupied. Then you’ll have to switch to another machine hopefully there is one available and you didn’t already put the soap or good luck with that. Oh wait of course you put the soap in. Super frustrating and has happened lots of times.
The dryers only work sometimes. It’s really hot or miss whether you’ll actually get your clothes dry or you’ll pay the money, wait 45 minutes come back and have wet clothes still. Then you’ll need to switch to a new dryer and pay more money.
Not a happy camper but apparently this is what it’s come to.
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