SurfCAST app not working? crashes or has problems?

SurfCAST Status

Last Updated on 2026-04-08 by Otto Connect, Inc.

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User reports:
No current problems

User reports 0

Summary of SurfCAST Problems 🔥

- App crashes every time I try to register as a resident or pay for parking.

- The app icon is very sloppy and amateurish.

- Low rating.

📋 3 Reported Issues:

Robert Behrends 2023-07-02

Have tried repeatedly to install as a new account. Can't get past the first screen because it will not scroll down to allow me to register the information I have entered.

Julia Burch 2023-04-04

Tapping on app and only get a black screen. Holden Beach NC! What do I need to do. So slow none of help items open!

Susan Martucci 2023-02-09

the app let me put in my password and then keeps crashing

Showing 1-3 of 3 reported issues:

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Common SurfCAST Problems & Solutions. Troubleshooting Guide

Table of Contents:

SurfCAST iPhone Issues and Solutions

SurfCAST iOS app crashes, not working, errors
SurfCAST iOS app network issues
SurfCAST on iOS has black/white screen

SurfCAST Android App Issues and Solutions

SurfCAST has errors/crashing/not working
SurfCAST server network connectivity issues
SurfCAST has black screen

⚠️ Troubleshoot | Fix Now in One Click

SurfCAST iPhone Issues and Solutions

How to fix SurfCAST app crashes or not working on Iphone (iOS):

Close and restart the SurfCAST app on iPhone
Update SurfCAST app to the Latest Version for iOS
Uninstall and reinstall SurfCAST iPhone app
Update your iPhone to the latest iOS version

Fix SurfCAST on iPhone unable to connect to server/internet connection issues::

To resolve SurfCAST network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

SurfCAST Android App Issues and Solutions

Fix SurfCAST not working on Android, crashes, errors or is unresponsive:

Force Stop the SurfCAST App
1. On android, goto Settings » SurfCAST » click [Force Stop]

Update SurfCAST to the latest version on PlayStore

Clear SurfCAST App Cache and Data:
1. On android, goto Settings » Apps » SurfCAST » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SurfCAST.

Fix SurfCAST unable to contact server/ SurfCAST internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click SurfCAST » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SurfCAST » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SurfCAST