Madrassah app not working? crashes or has problems?

Madrassah Status

Last Updated on 2021-07-22 by Mehdi Kermad

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Common Madrassah Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Madrassah app on iOS and Android devices. Solve all Madrassah app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Madrassah iPhone Issues and Solutions

Madrassah iOS app crashes, not working, errors
Madrassah iOS app network issues
Madrassah on iOS has black/white screen

Madrassah Android App Issues and Solutions

Madrassah has errors/crashing/not working
Madrassah server network connectivity issues
Madrassah has black screen

Madrassah iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Madrassah app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Madrassah app crashes or not working on Iphone (iOS):

Close and restart the Madrassah app on iPhone
Update Madrassah app to the Latest Version for iOS
Uninstall and reinstall Madrassah iPhone app
Update your iPhone to the latest iOS version

Fix Madrassah on iPhone unable to connect to server/internet connection issues::

To resolve Madrassah network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Madrassah black/white screen (blank screen) on iPhone:

Follow the Madrassah iOS app troubleshooting guide Here →

Madrassah Android App Issues and Solutions

Fix Madrassah not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Madrassah app issues:

Force Stop the Madrassah App
1. On android, goto "Settings" » click Madrassah app. » click "Force Stop".

Update Madrassah to the latest version on PlayStore

Clear Madrassah App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Madrassah app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Madrassah.

Fix Madrassah unable to contact server/ Madrassah internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Madrassah » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Madrassah » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Madrassah on android.

Solve Madrassah black/white screens issue on Android:

Follow the Madrassah android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mehdi Kermad, developers of Madrassah.

About this app

Application of review and learning of the this app's vocabulary. For the Quiz, the correction is now much more flexible than the Web version and accepts answers as long as they are sufficiently similar!