Joode app not working? crashes or has problems?

Joode Status

Last Updated on 2024-10-27 by Nursultan Askarbekuly

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Summary of Joode Problems 😠👌🔥

- Some users have reported issues with the app not connecting to the internet, preventing them from progressing past certain steps.

Have a Problem with Joode: learn Arabic Alphabet? Report Issue

Common Joode Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Joode app on iOS and Android devices. Solve all Joode app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Joode iPhone Issues and Solutions

Joode iOS app crashes, not working, errors
Joode iOS app network issues
Joode on iOS has black/white screen

Joode Android App Issues and Solutions

Joode has errors/crashing/not working
Joode server network connectivity issues
Joode has black screen

Joode iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Joode app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Joode app crashes or not working on Iphone (iOS):

Close and restart the Joode app on iPhone
Update Joode app to the Latest Version for iOS
Uninstall and reinstall Joode iPhone app
Update your iPhone to the latest iOS version

Fix Joode on iPhone unable to connect to server/internet connection issues::

To resolve Joode network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Joode black/white screen (blank screen) on iPhone:

Follow the Joode iOS app troubleshooting guide Here →

Joode Android App Issues and Solutions

Fix Joode not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Joode app issues:

Force Stop the Joode App
1. On android, goto "Settings" » click Joode app. » click "Force Stop".

Update Joode to the latest version on PlayStore

Clear Joode App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Joode app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Joode.

Fix Joode unable to contact server/ Joode internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Joode » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Joode » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Joode on android.

Solve Joode black/white screens issue on Android:

Follow the Joode android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nursultan Askarbekuly, developers of Joode.

About this app

Learn 28 letters of the Arabic alphabet, their pronunciation and graphics in an easy and interactive way. Arabic is a beautiful language, that will boost your intelligence and open for you the doors to the sacred knowledge. Draw on your device's screen and practice pronouncing the letters after a native speaker. The alphabet is conveniently split into lesson of 3-4 characters to facilitate memorising. No prerequisite knowledge of Arabic is required. Our app is for people starting the journey on their own or with a teacher. Joode is your first step into it. Please, note that Joode is optimised for iPhones starting from model 5 and upwards. iPads should be fine most of the time.