eBike app not working? crashes or has problems?

eBike Status

Last Updated on 2023-09-27 by Editions Lariviere

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Account

33.3%

problems reported in the last 24 hours

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Common eBike Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eBike app on iOS and Android devices. Solve all eBike app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eBike iPhone Issues and Solutions

eBike iOS app crashes, not working, errors
eBike iOS app network issues
eBike on iOS has black/white screen

eBike Android App Issues and Solutions

eBike has errors/crashing/not working
eBike server network connectivity issues
eBike has black screen

eBike iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eBike app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eBike app crashes or not working on Iphone (iOS):

Close and restart the eBike app on iPhone
Update eBike app to the Latest Version for iOS
Uninstall and reinstall eBike iPhone app
Update your iPhone to the latest iOS version

Fix eBike on iPhone unable to connect to server/internet connection issues::

To resolve eBike network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eBike black/white screen (blank screen) on iPhone:

Follow the eBike iOS app troubleshooting guide Here →

eBike Android App Issues and Solutions

Fix eBike not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eBike app issues:

Force Stop the eBike App
1. On android, goto "Settings" » click eBike app. » click "Force Stop".

Update eBike to the latest version on PlayStore

Clear eBike App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eBike app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eBike.

Fix eBike unable to contact server/ eBike internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eBike » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eBike » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eBike on android.

Solve eBike black/white screens issue on Android:

Follow the eBike android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Editions Lariviere, developers of eBike.

About this app

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