Team'Doc app not working? crashes or has problems?

Team'Doc Status

Last Updated on 2024-10-17 by Team'Doc

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Common Team'Doc Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Team'Doc app on iOS and Android devices. Solve all Team'Doc app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Team'Doc iPhone Issues and Solutions

Team'Doc iOS app crashes, not working, errors
Team'Doc iOS app network issues
Team'Doc on iOS has black/white screen

Team'Doc Android App Issues and Solutions

Team'Doc has errors/crashing/not working
Team'Doc server network connectivity issues
Team'Doc has black screen

Team'Doc iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Team'Doc app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Team'Doc app crashes or not working on Iphone (iOS):

Close and restart the Team'Doc app on iPhone
Update Team'Doc app to the Latest Version for iOS
Uninstall and reinstall Team'Doc iPhone app
Update your iPhone to the latest iOS version

Fix Team'Doc on iPhone unable to connect to server/internet connection issues::

To resolve Team'Doc network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Team'Doc black/white screen (blank screen) on iPhone:

Follow the Team'Doc iOS app troubleshooting guide Here →

Team'Doc Android App Issues and Solutions

Fix Team'Doc not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Team'Doc app issues:

Force Stop the Team'Doc App
1. On android, goto "Settings" » click Team'Doc app. » click "Force Stop".

Update Team'Doc to the latest version on PlayStore

Clear Team'Doc App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Team'Doc app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Team'Doc.

Fix Team'Doc unable to contact server/ Team'Doc internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Team'Doc » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Team'Doc » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Team'Doc on android.

Solve Team'Doc black/white screens issue on Android:

Follow the Team'Doc android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Team'Doc, developers of Team'Doc.

About this app

Conformément aux recommandations de la CNIL et en accord avec le Règlement Général sur la Protection des Données (RGPD), les données sont stockées sur un hébergeur certifié données de santé (HDS). Team’Doc est un outil de travail collaboratif qui regroupe les outils du quotidien, développé sous forme d’application sécurisée pour les données de santé. La sécurité est notre priorité, Team’Doc vous permet de vous mettre en conformité avec la loi. 70% des erreurs médicales sont liées à un défaut de communication entre les soignants. Tous les messages sont cryptés de bout en bout. Politique de confidentialité : app.