Contact Audiobooks com Support

by D'shiz

The product is great. Who doesn’t love audio books. And these guys have an ok selection. But the app functions like crap. I always download a book I’m listening to, never stream. And yet this app is nonstop trying to connect to the net. If you drive through a low signal area you will constantly be fumbling with your phone to restart your book and find your spot. This is very annoying and distracting while driving. The app has overlong pauses between saved files that are totally unnecessary, it really takes away from the flow of the story even when it’s a great reader. I have some 30 odd books from this company even tho I’ve stopped my monthly subscription. It always annoys me when I have to come back to this app. Wish I could listen to them through any of my other audio book apps.

“Response” I have more than sufficient room on my iPhone. And this is every book every time. There is absolutely no reason your app needs to connect to the net non-stop whyle I’m listening to my book and yet it is constantly checking for a connection. It’s a shame, I entered the audio book world with this app and my Love for books made me overlook these issues. As I’ve branched our to other apps I’ve been shown how lacking this one is.

by Mpmusicny

Not ready for primetime, at least on my iphone 7 running 12.4.1. The basic problem is the thing is always looking for a network connection before it wants to play, even if you’ve downloaded the book to your device. Very often if you want to start listening when you don’t have a connection (and lots of us live in rural areas where the network goes in and out depending on where you are) the app just refuses to open, sticking on a spinning logo. Further, once it does open, and the books is playing, it will shut down again regularly if it goes through an area with no connection - again, this is trying to play books that you have downloaded to your phone specifically to get around the problem of spotty networks. Finally, when you’re back up and running, it will give you a dialog showing a choice between two saved bookmarks and will ask you which one of these you want to start playing from - usually neither of these bookmarks are within 10 minutes of where you actually stopped listening.

I contacted the company once to see if I was doing anything wrong, and the nice young lady somewhat sheepishly acknowledged that the problems I outlined did indeed exist. There’s been at least one update since then, but it hasn’t got any better. It’s a shame, because I really want there to be a solid competitor to Audible, but Audiobooks dot com books can only be played on this app, and this app is really quite poor.

by CSiegell

The Audiobooks player is packed with features and looks beautiful. However, the companion watch app on my latest IOS Series 5 watch shows left / right repeat buttons too small , too close to the lower side corners, and won’t register when tapped. Then I’ve had my watch freeze and I have to reboot watch. The shape of the repeat buttons isn’t right either as they should be fully round. The buttons on my iPhone 11 Pro Max show the adjustment i made to “15 seconds”. The watch app won’t update and still shows the default “30 seconds” before I changed It on my phone. Lastly, the watch app is missing next / previous track controls. I’m just now even noticing the watch app going to black screen and main app crashes. Also, while I appreciate the app downloads the book, there are other things I don’t like and have questions about : 1. MP3 Audio books are available all over the internet, why is it Audiobooks will not let us download and play on our own players? 2. Why were we not told clearly in advance that we aren’t going to download a mp3? 3. Why are we not told whether we get to use the downloaded audio without time constraints without purchasing the membership? I hope there is a resolution quickly , as I can’t use this product at work without my watch very well and seems little shady not being informed as a customer.