Company Name: Tapas Media
About: Creator platform for "Daily Story Snacks" -- bite-sized comics and novels
Headquarters: Burlingame, California, United States.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tapas Media
Contact e-Mail: feedback@tapas.io
E-Mail: feedback@tapas.io
Website: 🌍 Visit Tapas Website
Privacy Policy: https://tapas.io/privacy
Developer: Tapas Entertainment Inc.
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Get Pricing Info for Tapas Mediahttp://instagram.com/tapas_app
Hello support, I have always had a good time using your app and reading the comics and novels on tapas. But since today, if I unlock any chapters, the app on my phone crashes and throws me out of the app. I don't know if you are aware of this problem, or if it is my fault (or my mobile phone), but it is really annoying that the app crashes and I have to reopen it after every chapter. I already tried reinstalling it, but that didn't help, and tapas isn't missing any permissions etc. (Just for info, the chapters I try to unlock are getting unlocked) If you need the model of my mobile phone, it is a Samsung A5 I hope you can help me with that. Best regards, Felix Barnsteiner
by Ltsk
Do not start using the Tapas app. Use their website only. Tapas has licensed a massive library of fantastic manhwa and while people complain about the cost, the folks who create the content should be paid for their work. So use the website to buy chapters. Do not use the app, which barely functions.
Want to read a chapter for which you’ve paid in the app? Well, you’re still going to have to deal with the app freezing and crashing mid-chapter, so you’ll have to relaunch the app, select Library, select Recent, select the manhwa you were reading, scroll through to find the chapter you were reading to select it, then scroll down through the chapter and hope it doesn’t crash again while you’re doing so just so you can finish reading the chapter. If you’re anything like me, you’ll have multiple manhwa with multiple chapters you’ll want to read, and going through this every chapter is beyond frustrating, verging into infuriating.
An app should not be this consistently bad. Further, once you’ve started on the app, you’re stuck on there due to the “ink” purchased to buy chapters is in-app only, so just don’t start. The frustration of dealing with the worst-designed app of all of the manhwa sites is going to drive you absolutely nuts. Read the fantastic stories they’ve licensed on their website. Don’t even download this trash app.
by Raediation
you’ll begin reading a webcomic you think is free, but there are no ads on the app, so you wonder if it’s all patron based. then you get a couple chapters in, you’re still not sure if you love it, not much of the plot has happened yet, just character intros and suddenly it wants you to pay to read the rest of the series. it says you can watch ads to get free coins but the ads are all 30seconds long and you only get 10 coins from it while most chapters are worth over 300 coins and whole series are over 20,000. you could just buy coins but THEY ARE EXPENSIVE! $20 for a webcomic I’m only mildly interested in? no thank you. I’ll spend my money on things I know i like. But now i’m afraid to use the app because, I don’t know if every webcomic I read and begin to like will eventually charge me and force me to commit or quit. I understand the need to pay the artists, I support my favorite creators on patreon when I can and I don’t use ad blocker. But I felt tricked, like it wasn’t advertised as being pay to read and now I’ve deleted the whole app because I’m too poor to support all of its artists on a whim. If you can afford to buy things just to see if you like it or not, please enjoy this app.
by Ruby (The Zombie)
I used to love this app. I’d always use it, and I loved reading all i could. Then... coins/ink. Now, I understand that the makers of those comics need to make money somehow, but the prices are... to put it simply... absurd! That’s why i uninstalled the app. I could only ever get into a comic for a few chapters until they forced me to pay. I’ve tried every option but anything that involved paying actual money, and sure, they give you some. But it’s so time consuming! Nobody has the time for that. Nobody. There really needs to be a new system. The Webtoon app is so much better simply because they don’t force you to waste so much time buying crap. They use ads and whatnot. I’d rather have ads pop up but still be able to read without worrying about paying to read more. Seriously. It’s called a “fun” way, but I don’t see it in any sort of amusement. Fix it. That’s all. I’m not willing to pay money, only to get a few episodes. That’s ridiculous. The app used to be alright, but now it’s just... yeah. It’s such a bummer, too, because Tapas is an amazing app with a wide variety of comics to read. But this paying system has gotten out of hand.