Contact Tapas Support

by Ltsk

Do not start using the Tapas app. Use their website only. Tapas has licensed a massive library of fantastic manhwa and while people complain about the cost, the folks who create the content should be paid for their work. So use the website to buy chapters. Do not use the app, which barely functions.

Want to read a chapter for which you’ve paid in the app? Well, you’re still going to have to deal with the app freezing and crashing mid-chapter, so you’ll have to relaunch the app, select Library, select Recent, select the manhwa you were reading, scroll through to find the chapter you were reading to select it, then scroll down through the chapter and hope it doesn’t crash again while you’re doing so just so you can finish reading the chapter. If you’re anything like me, you’ll have multiple manhwa with multiple chapters you’ll want to read, and going through this every chapter is beyond frustrating, verging into infuriating.

An app should not be this consistently bad. Further, once you’ve started on the app, you’re stuck on there due to the “ink” purchased to buy chapters is in-app only, so just don’t start. The frustration of dealing with the worst-designed app of all of the manhwa sites is going to drive you absolutely nuts. Read the fantastic stories they’ve licensed on their website. Don’t even download this trash app.

by Im Bored1000000

So…I’m new to tapas. I’ve been a fan of Webtoon for awhile. But I wanted more comics bc I’ve basically seen all the ones of Webtoon. Tapas is amazing!! It has so many comics and they’re so cool, but the problem is you have to download the app in order to earn free ink and have one touch or whatever. And it’s really hard to use. The notifications do not consistently work. It was really hard to navigate, and I could not for the life of me figure out how to claim my new to the app pack. Occasionally I would get notifications that say “claim your new pack” and I would click on the notification. It would bring me to the app and then say “sorry we find what your looking for” 🤷‍♀️. And I scoured the app looking for a way to find it myself, but no luck.
It would log me out of the app multiple time a day. The ads (for free ink) malfunction a lot (sorta, to be fair I was watching a lot of ads lol). But I can deal with all of that annoying stuff. What was really frustrating is when the app shuts down. I’ll be watching a comic and the screen will freeze and turn black. And when I try to go back in the same thing happens again. I was so concerned that I decided to delete the app, and maybe try to redownload it later.
The whole day I’ve been thinking of the comic I was reading earlier 😓. I dont know what to do at this point. I hope, if I decide to redownload, that I have a better experience.

by Raediation

you’ll begin reading a webcomic you think is free, but there are no ads on the app, so you wonder if it’s all patron based. then you get a couple chapters in, you’re still not sure if you love it, not much of the plot has happened yet, just character intros and suddenly it wants you to pay to read the rest of the series. it says you can watch ads to get free coins but the ads are all 30seconds long and you only get 10 coins from it while most chapters are worth over 300 coins and whole series are over 20,000. you could just buy coins but THEY ARE EXPENSIVE! $20 for a webcomic I’m only mildly interested in? no thank you. I’ll spend my money on things I know i like. But now i’m afraid to use the app because, I don’t know if every webcomic I read and begin to like will eventually charge me and force me to commit or quit. I understand the need to pay the artists, I support my favorite creators on patreon when I can and I don’t use ad blocker. But I felt tricked, like it wasn’t advertised as being pay to read and now I’ve deleted the whole app because I’m too poor to support all of its artists on a whim. If you can afford to buy things just to see if you like it or not, please enjoy this app.