Company Name: comiXology
About: Comixology delivers a cloud-based digital comics platform that enables users to discover, buy, and
read comics.
Headquarters: New York, New York, United States.
Listed below are our top recommendations on how to get in contact with Comixology - Comics & Manga. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Comixology - Comics & Manga. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of comiXology
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Get Pricing Info for Comixologyhttps://www.amazon.com/gp/help/customer/display.html?nodeId=201014950
https://www.amazon.com/privacy
by Robbybowen
I definitely understand bugs in a new version that can only come to light when the new version sees the light, but I feel like 4.0’s shortcomings go well beyond that. The fact that less than half of my titles showed up in my library is a big part of my frustration. To add to that same frustration, when I go to borrow a title back into my library it tells me I already have it. I also cannot borrow the title through Kindle Reader due to the same reason, which was supposed to be a big highlight in the update. Also in the description of the new update it promised something akin to “faster/more reliable downloads” which isn’t the case. Let me be clear, some of these books are big files so a longer download time should be expected. However, when your titles keep getting stuck in “download limbo” and you opening them renders a blurry image that doesn’t go away after loading then I think the problem may be bigger than file size. I do not envy the developers in their task (whatever the goal may have been), but I have PAID for this service for a long time and the disruption in that isn’t sitting well with my extraneous income (or lack their of). I recommend don’t spend your money simply because of this new update, I may not be any longer.
by Blenderman18
First, the idea of Comixology and digital comics is amazing and I would recommend any one who is curious to try it. My review is coming from a decade long user who is frustrated with the major overhaul of the app. Without ranting for paragraphs, the most important missing feature for me is sorting by purchase date. I also miss the smart lists section. When you have thousands of books the smart lists help you stay organized on one screen with out having to go back and forth between different sorting options. I’m sure the way this all works is fine for books, were you spend a lot of time with one book. But for comics, where you may buy a dozen or two a week and they take 15 minutes to read, and you don’t always get to read them all that week, and often you are reading multiple books that are part of a big crossover where the order matters … so, yeah, organization is vital. When you are finished with a book there isn’t any easy way to go back to the Home Screen without clicking backwards out of the book, or the path it took to get there either. And the entire mechanism for how the app sorts books you open but don’t read …. Uggg. This turned into rant.
by Adam S Messinger
I’ve been a user of Comixology since 2014 and enjoyed the fact that if something was misprinted then it wouldn’t be long before a book got an update to fix a page. In fact, sometimes whole graphic novels would be updated with better image quality or updated colors. With 4.0 all those updates to all of the Comixology library has been stripped. Lists of what I had downloaded most recently, bought most recently, and was in the middle of reading were all handy feature that were stripped away in the latest update. Since 2014 I downloaded a plethroa of free titles that were usually #1s to see if I liked a book. To clear things up, I would often archive the #1s I didn’t care for or archive a book that I knew I wouldn’t read again. That cleared up my library and allowed me to focus on the unread books. The newest update got rid of the archive and now only lets you permanently delete a book. Those archives books now flood my library with confusion as every book in my collection is marked unread. This update has crushed the app I once loved and had poured $1000+ into over the years. Now the app is just a dumpster fire.
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