DistroKid Status

Published by DistroKid Holdings, LLC on 2024-01-08

Millions of musicians rely on DistroKid to get music into Spotify, Apple Music,
TikTok, and all major streaming services & social networks. You'll love us
too! · Unlimited uploads · Keep 100% of your earnings · In stores 10-20x
faster than any other distributor, at a fraction of the price.

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Common DistroKid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DistroKid app on iOS and Android devices. Solve all DistroKid app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DistroKid iPhone Issues and Solutions

DistroKid iOS app crashes, not working, errors
DistroKid iOS app network issues
DistroKid on iOS has black/white screen

DistroKid Android App Issues and Solutions

DistroKid has errors/crashing/not working
DistroKid server network connectivity issues
DistroKid has black screen

DistroKid iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DistroKid app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DistroKid app crashes or not working on Iphone (iOS):

Close and restart the DistroKid app on iPhone
Update DistroKid app to the Latest Version for iOS
Uninstall and reinstall DistroKid iPhone app
Update your iPhone to the latest iOS version

Fix DistroKid on iPhone unable to connect to server/internet connection issues::

To resolve DistroKid network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DistroKid black/white screen (blank screen) on iPhone:

Follow the DistroKid iOS app troubleshooting guide Here →

DistroKid Android App Issues and Solutions

Fix DistroKid not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DistroKid app issues:

Force Stop the DistroKid App
1. On android, goto "Settings" » click DistroKid app. » click "Force Stop".

Update DistroKid to the latest version on PlayStore

Clear DistroKid App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DistroKid app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DistroKid.

Fix DistroKid unable to contact server/ DistroKid internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DistroKid » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DistroKid » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DistroKid on android.

Solve DistroKid black/white screens issue on Android:

Follow the DistroKid android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DistroKid Holdings, LLC, developers of DistroKid.

12.5% Contact Match

Developer: Spotify AB

E-Mail: [email protected]

Website: Visit DistroKid Website

About this app

Millions of musicians rely on this app to get music into Spotify, Apple Music, TikTok, and all major streaming services & social networks. · In stores 10-20x faster than any other distributor, at a fraction of the price.