Brookline Bank Reviews
Published by Brookline Bank on 2025-11-15🏷️ About: Stay in control of your finances with the Brookline Bank Mobile app. Manage your account(s) securely and conveniently, anytime, anywhere.
Is Brookline Bank Safe to Use?
We Investigate the app owner's website (Brooklinebank.com), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
😎 Positive experience
62.2%
🤬 Negative experience
37.8%
🫥 Neutral
0.0%
Is Brookline Bank Safe?
Brookline Bank Mobile is very safe to use.
62.2/100
Is Brookline Bank Legit?
Brookline Bank Mobile looks authentic and legitimate.
62.2/100
Read 16 Customer Service Reviews 😠💢
4.8 out of 5
Redesigned deposit worse, not better
by BrooWell
The mobile deposit is easier to find with the redesigned app, but the interface for submitting the deposit was awkward and less convenient.
technology isn’t great
by KellyHomesBoston
I’ve been a customer for at least 5 years and I can’t believe how archaic the technology is for your bank. In order to even deposit a check into my own account you guys made me jump through hoops. i had to call the bank to make sure i was authorized to do so today. You aren’t making it easy for customers to work with you. It would be helpful to improve your technology & procedures to 2022. Thanks.
Trouble with checks
by SteveAudioGuy
App has trouble confirming dollar amount and rejects checks.
Online Banking has been having issues
by Dicedrex
My details aren’t updating and my messages aren’t sending. It was working fine but for a month now it’s been not working at random.
Great mobile app
by Rnssd
I can’t believe how easy the mobile app is to use. I deposited my check in less than 15 seconds with face recognition. Thank you for making it so easy
The best app
by New Usuer
Brookline Bank app is the best.
Bed bank ever
by Josh Gainey
Thank you
Review
by Notezekiel
Great app, no complaints 10/10
Loyal customer
by 111222ghghgh
Love the new upgraded application. Great job Brookline Bank!
Great Mobile Banking App!!
by LeoDragon168
This new mobile banking app from Brookline Bank is super user friendly. It’s very easy to use, and packed with so many helpful banking features and functions including Bill Pay, Mobile Check Deposits, External Transfer In and Out, Zelle, Debit Card Maintenance, Travel Notice, etc. And most importantly, it’s much faster than the old version!
Mobile deposit
by The Steinmeister
Very easy and fast to use! 👍🇺🇸😁
Amazing App
by Disappointed634
The new app is incredible, super convenient and truly one stop! Thank you for the upgrade
Easiest way to manage banking needs. Good Job!!
by Saul Ek
Everything at the finger prints. All your Banking needs; Deposits, Transfers, Payments and more.... Great app!
Good App!
by Ms. Minden
I like the new app. Very easy to use and much more modern software. Very much appreciated for this modern mobile banking girl! Thanks Brookline Bank!
Huge improvement
by Squirrel Madness!
BrooklineBank is so much better than the old one. Easy to use and customize. Thank you!
Thank-You
by Quiltknit
Brookline Bank, welcomed me to Boston around 1999. Thank-You! Brookline Bank was about the only Bright Spot in my life!
I would not have made it without you!
Always, wishing all at Brookline Bank the Best!
Happy New Year!
Is Brookline Bank Safe? 🙏
Brookline Bank Mobile is very safe to use.
JustUseApp Safety Score for Brookline Bank is 62.2/100.
This assessment is based on our NLP analysis of 3,185 user reviews.
Combined with the app store average rating of 4.8/5.
Safety Analysis
88% of users say app is safe 👍
88%
9.2% of users have some concerns ⚠️
9.2%
2.7% of users say app is risky 🚨
2.7%
Is Brookline Bank Legit? 💯
Brookline Bank Mobile looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Brookline Bank is 62.2/100 .
This conclusion is based on analysis of 3,185 user reviews.
🔏 Privacy & Data Safety
Brookline Bank collected the following data from you:
-
Data Linked to You:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
-
Data Not Linked to You:
- Location
How was your experience with Brookline Bank Mobile? Post a Review
Features
Check your balances, pay bills, view transactions, deposit checks, transfer money, quickly and easily send money to friends and family with Zelle®1, and much more.
To get started, download and launch the app and then either enroll (if you are a first time user) or sign in using your Online Banking username and password.
Phone connectivity and usage rates may apply to your use of Mobile Banking.
1 Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Stay in control of your finances with the Brookline Bank Mobile app.
Contact Support
Developer:
Brookline Bank
Contact e-Mail:
Website:
