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Coinme is a pain..I got a new cell number, I mistakenly use it on the kiosks which is different from my old cell number which I have in my Coinme account..it’s been like 3 weeks I’ve been chatting with the support team, they request for same info which I provide to them ..yet they still can’t update the voucher to the phone number which is registered on my Coinme account..this is very frustrating coz I can’t afford to lose my funds all because of a cell number which I’ve provided all the correct info they need to update the phone number which is on the voucher to the one in my account..Coinme need to have an upgrade on this agent and speciality team on resolving issues like this..

Be very careful! Once your cash hits the kiosk, Coinme can do whatever it feels like with your money. I deposited $100 and used my work number instead of my personal number on accident, now Coinme is saying “sorry about your luck, it’s ours now”. I got my wallet stolen from my truck and my is was in it... but Coinme already verified me with with my Id a long time ago... now they need to do it again?? Just because I sued a different phone number. Oh and their support agent was a disaster... literally said to me. “What don’t you understand about what I just said”. He literally said that and other in professional things....

This the most frustrating company to ever deal with. A friend bought some coins but can’t redeem because the your company refused to verify the account. Despite all efforts made and all details that have been provided you still won’t allow to redeem the voucher which is verify frustrating. This is bad customer service. We have tried several time to chat with whatever or whoever is in charge of your customer care yet nothing has been done this is bad and awful. If you are not ready to serve appropriately then dissolve your company rather than frustrating your customers