LG E KU ODP Reviews

I wish I had never downloaded LGEKUODP! Old data for a checking account I closed over 5 years ago migrated over along with the active account I use to make payments. LGEKUODP defaulted to using the closed account but I had no idea until my payment was returned twice. Even though it clearly says it was due to the account being closed and I have explained everything to customer service, I now have a block on my account which prevents me from paying by check for an entire year, along with Lge’s returned payment fees. Zero stars for LGEKUODP and the company!

LGEKUODP needs to show current usage, not just previous bill totals and usages. I want to know whether or not I can turn up the heat. Update LGEKUODP so that it’s actually useful. I can get previous months’ billing information on the website.

In LGEKUODP when you click on Outage at the bottom and then select View Outage Map, the map comes up with a big flashing red “i” in a big red circle. Tapping on that brings up s message to view the map and more in the new mobile app. Hey, I’m in LGEKUODP already. I’m finding your one star for that error.

App is easy to use, simple to make payments & changes. A lot more convenient than calling over the phone!

Easy to use interface. Loads of features. Great way to keep updated about issues and repair timelines in our area!

It’s so much easier to use when your constantly busy with work or kids.

LGEKUODP is not only super user friendly, it is helpful. I can pay my bill easy enough, but I can also report an outage and check the outage map. When the power is out, it’s hard to know the message is getting through. LGEKUODP keeps reporting simple and gives me peace of mind. All KU customers need this!

LGEKUODP is easy to use and so convenient. I love being able to access my account from my phone.

Interface is simple to use. The data and ability of LGEKUODP is more than I expected.

Great App!!! much more user friendly than the old version and more functionality added

LGEKUODP makes is easy for me to switch between my home and my parents. I can report an outage for them if that was to ever occur. I love the Face ID support and the outage map!

I’m glad that I can pay my bill with a click of a button 😃 Thank you!

Once you have your account set up on LGEKUODP , it’s a very easy process to log in and make a payment and get a payment confirmation.

LGEKUODP makes paying your bill super fast and easy. It will also make tracking outages really easy during inclement weather.

So easy to use and pay your bill no matter where you are and what computer access you have.

I had a paper bill delayed in the mail. I installed LGEKUODP and was easily able to check and pay my bill. The process was quick and simple.

Thanks for LGEKUODP . It’s really nice to have this now to pay my bill and report outages and such. I’d love for it to be able to tell me the status of my budget plan too. Hopefully that’s a feature that can be added at a later date.

While LG&E has a site built for mobile, LGEKUODP makes it much easier to get to the things that matter me. There’s less menus to click through and the experience is fluid. You should get LGEKUODP!

LGEKUODP is extremely user friendly, full of all the things you’d want from your utility company and works flawlessly! Zero issues! So glad to have this! Perfect for customers who want to log in once and use an app, like me. I have no complaints! Thank you for this!

I found LGEKUODP to be easy to use and convenient in reminding me when my payment was due, and also in making billing arrangements.

Good - interface is simple and beautiful; is easy to use and it feels good to use it - two main goals are met very well: account management and outage tools Bad: - statement viewer needs a share button to activate Apple’s share sheet (which allows the user to print/download the pdf or upload the pdf to multiple other apps on the user’s device) - no landscape support for tablets

LGEKUODP is a nice addition and it has everything you need to manage your account and track and report power outages. Really easy to use, too.