Contact LG E KU ODP Support
Company Name: LG&E and KU
About: The LG&E, KU and ODP mobile app is provided at no cost to customers (residential
and most small businesses) and gives you the ability to pay your bill, view bill
and payment history, set up bill reminders and paperless billing, view monthly
usage, report and track power outages, manage your account, and more. Access
your account(s) with ease - securely log in utilizing password, face ID™ or
fingerprint/touch ID™.
LG E KU ODP Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LG&E and KU
Verified email ✔✔
E-Mail: thinq@lge.com
Website: 🌍 Visit LG ThinQ Website
Privacy Policy: https://us.m.lgaccount.com/spx/customer/terms_detail?country=US&language=en-US&terms_type=A_ITG_PRV
Developer: LG Electronics, Inc.
3 Most reported problems 😔💔
Terrible App
by Lge Customer
I wish I had never downloaded this app! Old data for a checking account I closed over 5 years ago migrated over along with the active account I use to make payments. The app defaulted to using the closed account but I had no idea until my payment was returned twice. Even though it clearly says it was due to the account being closed and I have explained everything to customer service, I now have a block on my account which prevents me from paying by check for an entire year, along with Lge’s returned payment fees. Zero stars for the app and the company!
Doesn’t provide the information I need
by LoveRock9
The app needs to show current usage, not just previous bill totals and usages. I want to know whether or not I can turn up the heat. Update the app so that it’s actually useful. I can get previous months’ billing information on the website.
Map needs a correction
by Wdtins
In the app when you click on Outage at the bottom and then select View Outage Map, the map comes up with a big flashing red “i” in a big red circle. Tapping on that brings up s message to view the map and more in the new mobile app. Hey, I’m in the app already. I’m finding your one star for that error.
Have a Problem with LG&E KU ODP? Report Issue
Why should I report an Issue with LG&E KU ODP?
- Pulling issues faced by users like you is a good way to draw attention of LG&E KU ODP to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LG&E KU ODP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LG&E KU ODP.
