Birthday Video app not working? crashes or has problems?

Birthday Video Status

Last Updated on 2024-03-31 by Laxay Gajera

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Sunnyghouri16

2022-03-12

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Common Birthday Video Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Birthday Video app on iOS and Android devices. Solve all Birthday Video app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Birthday Video iPhone Issues and Solutions

Birthday Video iOS app crashes, not working, errors
Birthday Video iOS app network issues
Birthday Video on iOS has black/white screen

Birthday Video Android App Issues and Solutions

Birthday Video has errors/crashing/not working
Birthday Video server network connectivity issues
Birthday Video has black screen

Birthday Video iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Birthday Video app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Birthday Video app crashes or not working on Iphone (iOS):

Close and restart the Birthday Video app on iPhone
Update Birthday Video app to the Latest Version for iOS
Uninstall and reinstall Birthday Video iPhone app
Update your iPhone to the latest iOS version

Fix Birthday Video on iPhone unable to connect to server/internet connection issues::

To resolve Birthday Video network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Birthday Video black/white screen (blank screen) on iPhone:

Follow the Birthday Video iOS app troubleshooting guide Here →

Birthday Video Android App Issues and Solutions

Fix Birthday Video not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Birthday Video app issues:

Force Stop the Birthday Video App
1. On android, goto "Settings" » click Birthday Video app. » click "Force Stop".

Update Birthday Video to the latest version on PlayStore

Clear Birthday Video App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Birthday Video app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Birthday Video.

Fix Birthday Video unable to contact server/ Birthday Video internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Birthday Video » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Birthday Video » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Birthday Video on android.

Solve Birthday Video black/white screens issue on Android:

Follow the Birthday Video android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Laxay Gajera, developers of Birthday Video.

About this app

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