Contact 1UP Fitness Support

I want to love this app. I really do. The concept is amazing! However I’m currently trying to access the workout for today and can’t. I can’t tap on any feature inside the app whatsoever. Not only that but whoever entered the workouts into the app left a ton of things out of some workouts. For example it just says do 10-12 reps of whatever exercise. It doesn’t say to 1, 2, 3, or 4 sets, you just have to guess and do what feels right I suppose. I’m most irritated that I can’t access the workouts period. I’ve deleted and reinstalled the app I’ve closed it out and still I can’t tap on any feature within the app. Not very happy.

The app is great in principle only as of now. There are a lot of features that are very beneficial like the workouts, page with macros and opportunity to track your progress by uploading pics periodically. Problem is the app doesn’t work effectively. Once I click on the workout tab, the app freezes completely and I can’t do anything else. I can’t even go back to home or anywhere else. I have to shut it down and open it back again. As a result, the app is currently non-functional.

I downloaded the app so I can participate in the challenge. I was able to register. Now when I open the app I can’t view workouts or add any meals. I tried to open the supplements tab but it just shows it’s loading. I hope when the time comes to download the first week check in card, I’m able to do everything I need to do. I love doing the challenge and I want to be able to have a fully accessible app.