Contact Lasting: Marriage & Couples

Contact Lasting Support

Published by on 2023-10-11

About: Lasting makes couples counseling simple. Build a healthier, happier relationship
in a few minutes a day with the #1 marriage counseling app.



How to Contact Lasting Customer Service/Support

Lasting: Marriage & Couples Contact Information

Listed below are our top recommendations on how to get in contact with Lasting: Marriage & Couples. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lasting: Marriage & Couples. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: Lasting Labs

E-Mail: [email protected]

Website: Visit Lasting Website



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Reported Issues: 9 Comments

4.7 out of 5

By ashely / William harbin

1 year ago

I never agreed.or even signed up for any kind of contract agreement with this app. they charged me 39..99 I need a refund and if somehow there is a subscription, I need it canceled please and thank u

By Tami Coldiron

2 years ago

I do not wish to keep this app. I just uinstalled the app and want to cancel the subscription. I'm trying to find a phone number that I can call to do this. If there is no phone number please advise how to get this subscription canceled.

By Matthew Saldierna

2 years ago

I want a refund I cancelled my subscription weeks ago and they still charged me today so please refund me my money

By Crystal

2 years ago

I was charged 89.99 this Monday and had already canceled a month ago. I want my money back

By Tara Drobner

2 years ago

I signed up by accident I canceled it but it still charged me 29.99. I would like to be refunded and make sure everything is canceled

By Rachelle Mallatt

3 years ago

So I was billed $9.99 on 2/5 thru Apple Pay, Friday I was charged $89.99 by lasting.com thru Stripes. I didn’t authorize these payments and I need a refund, I have contacted apple and play store both have no record of the 89.99 charge so it definitely was made by the app....I’m so frustrated that was my electric bill money and I have 4 kids and it’s 9 degrees outside!!!

By SFDCcustomer


Good content, frustrating bugs

My wife and I have been using the app for more than a week now. The sessions have really helped initiate some positive dialog. They are designed in small chunks and have been easy to get through. However, we felt that we were left on our own for those questions where we did not agree. You are just left hanging without much guidance as to how to get through the conflict. Perhaps some in app videos would help or suggestions for on demand workshops. There were a couple of audio clips but the rest of the sessions were all text. There is a library of on demand workshops but those are not linked to the sessions so you are on your own to find the workshop that aligns with the session. The amount of bugs in the app has been frustrating. We are having problems with the daily conversation feature where my partner will type a message to me and I will get an alert but I am unable to see this message. I have to ask her to take a screen shot and text it to me. I also have had problems starting the daily conversation where I click the button to start but then the topic is not presented to me. However, my partner can see the topic but I never get to see any of the replies. I also am unable to see details on any of the upcoming workshops but my partner can. Overall this is a good app with lots of potential.



By SheaLam


Go to couples therapy and use this app to supplement it

I actually really enjoy this app (I’m a couples therapist) but my biggest pet peeve is they do not push users to get related professional help when needed. It would be great if all of us could handle these discussions without a fight but it’s just not likely because there are deeper things happening. We unfortunately don’t just read the article and change all the behaviors we have had for years. Use couples therapy to manage the difficult topics and explore more personal experiences (ex: trauma, upbringing, addictions, etc) but use the app to continue the work outside session. Meeting once a week with a therapist is the norm but not enough if nothing else gets done the rest of the week. I give credit to anyone taking the first steps to improve their relationship!



By Sally Frazier


Good if you have some major incident, but useless for everyday issues

We did initial free survey and liked it so decided to sign up, but the whole next session focuses on a single incident. We don’t have one instance like infidelity or anything. I feel like it isn’t really tailored to other small issues. It is dragging on about an attachment injury. At first I listed one of the many small examples that happen daily and it’s taking this one tiny thing and turning it in to a huge issue as if it were some trauma when he ignored me once. My issue isn’t one big event it’s lots of little ones. I think this may cause more problems than it will solve once he reads my answers. It will seem like I’m crazy traumatized by one tiny thing he did years ago.




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Why should I report an Issue with Lasting: Marriage & Couples?

  1. Pulling issues faced by users like you is a good way to draw attention of Lasting: Marriage & Couples to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Lasting: Marriage & Couples customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lasting: Marriage & Couples.


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