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by Tomateme

I came back to this app after years of using it, its gotten me through a lot of difficult times in my life- that I'm very thankful for because at those times- i did not have the finances for an actual therapist. I still don't, which is why me, and I'm sure many others depended on this service. This begs the question of why make inaccessible something that can be utilized by those who don't have any other option. Its so saddening to see profit go over people. Especially in the case of mental health in a time when its so dire for people who need help, but do not have access. Be it by finances or not having access because of home situations- especially in the case of those underage. Those who do not have support from family but still want to get help.

Truly my disappointment is immeasurable with this product. I remember i used to recommend this app to anyone i knew who was struggling with mental health. If finances are truly the issue to keep this app running, I'm sure a donation service, or occasional fundraising would be better instead of stripping away one of the only resources people have.

I have doubts that this will ever be changed, or if this app even is meant to help people instead of being a grab at money from those you know are desperate. Very disappointed. With hope these things change in the future, until then I only hope there is another better service out there that cares about its demographic.

by Jwhdoenfibejd

When I first downloaded this app, I was so excited to see all the cool features it had. After using all of them one time, everything became part of the paid subscription other than the mood tracker and the symptom tracker. This was annoying, but I KIND OF get it.
One of my favorite free parts of this app, other than the mood tracker, was the health part where you can track symptoms of several disorders. I’ve been using those trackers regularly, so I was very disappointed to check my phone this morning and see that that too, is a premium feature.
Now, all I can use without paying is the mood tracker. I can’t expand on my mood, set goals, track gratitude, track symptoms, or even meditate. Why should I have to pay to listen to something that’s supposed to help me asap when I’m panicking? All this app USED to do was tell me I’m depressed and not give me any way to fix it. Now, it doesn’t tell me anything useful at all.

I understand that the developers need to make money off of Youper, but this app has become infuriating to use. It’s meant to help people, but without forcing them to pay a subscription, there are barely any useful features available. This app is apparently marketed as useful for people who can’t afford therapy, but that’s the biggest load of crap I’ve ever heard. Unless you’re willing to pay, I would suggest you look for another app.

by Lyricyani

Youper is an amazing app, and I mean it when I say I loved it. I still do! I first downloaded it 25 days ago, and have used it everyday since. I love the tracker and the mindfulness activities. But, as I continue to make this app a part of my daily routine, I am increasingly frustrated with the format. While I understand the purpose of place of the AI chat model, it slows down the process. There are times when I don't want to track my mood, and want to skip right to the Deep Body Scan, my favorite meditation tape. But before I can, I must drudge through the conversation with the AI. This is very inconvenient. To alleviate this problem while not changing much about the AI chat system itself, I would recommend creating a separate section of the app, solely for homing the meditation and breathing tapes. Once Youper recommends you a mindfulness activity within the chat, it should move you over the meditation section where you can choose. The separate section idea would also allow users to not start a chat at all, and rather dive immediately into their favorites. This, along with expanding on the number of audio tapes available, would really bring the app together for me. As I have said before, I absolutely love this app. But as I discover the benefits of meditation, I feel the app could be doing more with it. If these changes or changes like them were made, I would give 10 stars if I could.