Contact ThermoPro Sensor Support
Company Name: iTronics Co., Limited
About: The ThermoPro Sensor APP is designed to receive the temperature and humidity
values measured by thermometers made by industry leader ThermoPro. The APP
displays real time temperature, humidity and heat index.
ThermoPro Sensor Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: service@buythermopro.com
Website: 🌍 Visit ThermoPro Sensor Website
Privacy Policy: https://hnstatement.ihunuo.com/hnprivacy.html
Developer: ThermoPro
3 Most reported problems 😔💔
Version 2.0 Fails to Open in iOS
by HeavenHillHammock
After the most recent update to version 2.0, the app no longer opens on an iPhone or within iOS (Feb 2023). You’ll be required to delete and reinstall the app. Even after the update, after bug reports, developer responses, and all that time…the 1Week and 1Year toggles on the charts are still the same thing, where toggling 1Year just shows the same timeframe as 1Week. Humorously, it just adds the date instead of the day name. Who knows…
Very frustrating
by BenelopeCruz
When I first purchased it a few months ago, it worked well. Over the last few weeks, it has stopped finding my device. Every time I close the app, it loses my device. To “find it” I have to uninstall the app and reinstall it. It looks like this has been a problem for a while and they haven’t fixed it. Will be returning this product.
New version is unusable - units no longer show up 99% of the time
by MajkQball
The old version had its quirks but would always show the devices you have. New version constantly forgets all of my ThermoPro units - and attempting to re add them does not work. Very seldomly they will show up, but next time I open the app they're gone again. Frustrating experience - admittedly a trivial overall issue but still.
Have a Problem with ThermoPro Sensor? Report Issue
Why should I report an Issue with ThermoPro Sensor?
- Pulling issues faced by users like you is a good way to draw attention of ThermoPro Sensor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ThermoPro Sensor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ThermoPro Sensor.
