Contact myRogerMic

Contact myRogerMic Support


Company Name:

About: With the myRogerMic app you can control your Roger On device from your
smartphone. It allows you to customize your microphone settings according to
environment and personal preferences.



myRogerMic Customer Service 💢

Hard-to-find customer service info can be a red flag. Is myRogerMic Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sonova AG



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit myRogerMic Website

Privacy Policy: https://www.phonak.com/com/en/hearing-aids/apps/myrogermic-app-privacy-policy.html

Developer: Sonova AG




Privacy & Terms:

https://www.phonak.com/com/en/support/product-support/compatibility.html



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3 Most reported problems 😔💔

4.5 out of 5

Frequently looses settings, Requires frequent adjustment

2025-02-16

by SCUBA_Instr

Newest version frequently “forgets” “saved” settings, especially when quitting and restarting the app. If sound source changes to answering the phone or listening to music, it becomes necessary to readjust settings of this app. A partial fix is to keep this app open always and keep iPhone nearby always. There is no option to save an adjusted custom setting, when you re-access any setting, be it custom or default, you must readjust the volume. The only save is to save to a new setting, but each time you access the newly created setting, the parameters are lost and must be readjusted. Recommandation: Add a save and save as button to this menu, and FIX THE PROBLEM of settings being lost.

MyRogerMic vs MyPhonak

2025-02-17

by Guntherette

Sure wish the bean features were included in the MyPhonak App. Why two apps? Also, I did not get an app icon drop on my iPhone. Have to search for the app in order to open. Cumbersome at best

Install Firmware Update

2025-02-18

by DWM Gave Up!

Downloaded update comes in zip file. Trying to unzip for installing update is unresponsive. Doesn’t include failed attempt directions.




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  1. Pulling issues faced by users like you is a good way to draw attention of myRogerMic to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myRogerMic customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myRogerMic.


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