Helwa-VideoChat app not working? crashes or has problems?

Helwa-VideoChat Status

Last Updated on 2020-12-02 by Evans Augus

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Common Helwa-VideoChat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Helwa-VideoChat app on iOS and Android devices. Solve all Helwa-VideoChat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Helwa-VideoChat iPhone Issues and Solutions

Helwa-VideoChat iOS app crashes, not working, errors
Helwa-VideoChat iOS app network issues
Helwa-VideoChat on iOS has black/white screen

Helwa-VideoChat Android App Issues and Solutions

Helwa-VideoChat has errors/crashing/not working
Helwa-VideoChat server network connectivity issues
Helwa-VideoChat has black screen

Helwa-VideoChat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Helwa-VideoChat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Helwa-VideoChat app crashes or not working on Iphone (iOS):

Close and restart the Helwa-VideoChat app on iPhone
Update Helwa-VideoChat app to the Latest Version for iOS
Uninstall and reinstall Helwa-VideoChat iPhone app
Update your iPhone to the latest iOS version

Fix Helwa-VideoChat on iPhone unable to connect to server/internet connection issues::

To resolve Helwa-VideoChat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Helwa-VideoChat black/white screen (blank screen) on iPhone:

Follow the Helwa-VideoChat iOS app troubleshooting guide Here →

Helwa-VideoChat Android App Issues and Solutions

Fix Helwa-VideoChat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Helwa-VideoChat app issues:

Force Stop the Helwa-VideoChat App
1. On android, goto "Settings" » click Helwa-VideoChat app. » click "Force Stop".

Update Helwa-VideoChat to the latest version on PlayStore

Clear Helwa-VideoChat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Helwa-VideoChat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Helwa-VideoChat.

Fix Helwa-VideoChat unable to contact server/ Helwa-VideoChat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Helwa-VideoChat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Helwa-VideoChat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Helwa-VideoChat on android.

Solve Helwa-VideoChat black/white screens issue on Android:

Follow the Helwa-VideoChat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Evans Augus, developers of Helwa-VideoChat.