Contact OpenTable

Contact OpenTable

Published by on 2022-09-21

The OpenTable app is your one-stop-shop for everything dining. Download today so
you can: Find more ways to dine with tables, takeout and experiences Scan
restaurant menus, photos, and millions of verified diner reviews from over
50,000+...


How to Contact OpenTable

OpenTable Contact Information

Listed below are our top recommendations on how to get in contact with OpenTable. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact OpenTable. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OpenTable, Inc.






100% Contact Match

Developer: OpenTable

E-Mail: [email protected]

Website: Visit OpenTable Website

100% Contact Match

Developer: OpenTable

E-Mail: [email protected]

Website: Visit OpenTable Website



More Matches

Get Pricing Info for OpenTable
Contact OpenTable! Or Contact Support
Need help using OpenTable? Try their Help Center now!
OpenTable in the News!


Social Support and Contacts

OpenTable on Facebook!
OpenTable on Twitter!
OpenTable on LinkedIn!






Common OpenTable Issues


  • By cmillet
    1

    Totally Bloated

    At first, I thought all the reviews and photos and “Yelp” like stuff was cool. But the reason I was using the app was to make a reservation, and that’s where things went south, at least compared to earlier versions of the app. Long story short, once you’re on the restaurant detail page, there is no clear way to make a reservation, or there are so many other options that it’s confusing. I ended up “saving”, thinking that would “save” my reservation, but when I showed up at the restaurant, all I got was a snarky gen-z hostess refusing to give me a table (even though there were a half dozen open tables in sight and only two reservations on her list). I’m not happy with Cane Rosso, but I also understand snarky teenage hostesses are all they can afford. I’m very unhappy with how bloated open table has become. Especially since I clicked on a link on Cane Rosso’s website and it took me right down this rabbit hole. It may have something to do with the fact I was on mobile and had to turn it sideways to get all the options. I know it can work, last week I followed the same procedure with Tupelo Honey and my reservation was seamless. Not the same experience with all restaurants, and that’s a problem, especially when you’re with your entire family, your starving, and the hostess could care less. In conclusion, this app needs better implementation across all restaurants and the need to simplify the restaurant detail page.






  • By Loosing a valued customer
    1

    Food not consistent, had the worst experience here from one of the waitresses.

    Waited 15 min for a waitress, took another 10 min to get water. After I told Emily I waited a long time, she did not apologize or acknowledge that. During the meal myself and the kids ran out of water and drinks a total of 3 times each waiting for the food of 45 minutes. When food arrived my girl asked for bbq sauce for chicken tenders and her broccoli was cold. My fries with my burger were cold. I asked for hot fries, 10 minutes later they bring me crinkle cut and told me steak fries are t available at the moment as to that’s what i ordered. Furthermore the server tried to give me a bill. I specifically told her i had a togo order when I first ordered for myself and my kids. No smiles, no acknowledgement, I had to ask her to remove dirty plates from the table. In the restaurant business it’s hands full in and out. Don’t grab a single plate from the table behind me w an extra hand and not help my table out that was full of dirty dishes. Was never offered bread, never offered desert, server never asked how everything was. Maybe in Lexington this concept has stayed alive but if you guys don’t take care of this customer service now in “restaurant city “ you might as well close the doors early. Once I thought this place was on point after just a few months they are going down hill.



  • By RoseAnn
    1

    Spins and spins and shows open reservation that is canceled

    This app is useless. It used to be good. I booked a reservation and invited people and it notified them of the invites but then it didn't bother to notify any of them that I canceled the reservation. It also didn't push any notifications to me and didn't text. It sent an email. Who wants an email when PUSH and TEXT are turned on. When I canceled it did the same thing. My cancelation confirmation was NOT texted or pushed to my phone, the app just sent an email. Who wants email when a text is so convenient? N O B O D Y! Additionally, on the Home screen of this now totally useless app, it shows the reservation as still being open and confirmed, then it blinks and flips to reservation canceled and it just keeps spinning and switching between open and canceled. I logged out and shut it down. Same issue. I check all settings and everything is as it should be. I checked for an app update. There is none. I waited a day and tried again. Same issues. App is useless and I am tired of playing a guessing game. If I want a reservation I will book through the restaurants from now on. This app is unreliable and it's more work than it's worth. I had to contact everyone on my guest list to notify them our reservation is canceled. Terrible!




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Reported Issues: 1 Comments

By m buckley
Oct 09 2022

I tried to make a reservation. Open Table required a two step verification. The first step went well, but the second one doesn't work! I tried calling, but I guess you're closed on Sundays! When your codes don't work, someone should be there to assist!!! Also, I wanted to redeem points, but same verification issue!!!





Have a Problem with OpenTable? Report Issue

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Why should I report an Issue with OpenTable?

  1. Pulling issues faced by users like you is a good way to draw attention of OpenTable to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OpenTable customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OpenTable.


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