Contact myPhonak Junior

Contact myPhonak Junior Support


Company Name:

About: myPhonak Junior The world in your hands! The myPhonak Junior app allows you and
your child to be more involved in the hearing journey in a way that fits into
the child’s and the family’s needs. Working together with your hearing care
professional is essential to determine which features of the app will be most
beneficial.


 
  2024-02-26

myPhonak Junior Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sonova AG



Verified email ✔✔

E-Mail: apps@sonova.com

Website: 🌍 Visit myPhonak Junior Website

Privacy Policy: https://www.phonak.com/en-int/privacy-policy/myphonakjunior-app

Developer: Sonova AG




Privacy & Terms:

https://www.phonak.com/en-int/support/compatibility






3 Most reported problems 😔💔

4.6 out of 5

Not suited for adults

2025-03-11

by Elliot Yoder 👀

I use sky marvel hearing aids because none of the other models offer the bright colors which is all I wanted. You can’t save custom settings, it goes right back if you close the menu. You can’t edit any of the presets or add your own, and my audiologist can’t make it work for me either. This app made me stop wanting to use my hearing aids at all and just give up. Every time I report the missing features nothing happens. Either make this app better or add sky marvel to the adult version of the app. Thanks.

Cannot save setting adjustments

2025-03-12

by Skoinsta

It’s a fine app to use, but if you cannot save what you select, what’s the point?

Worthless

2025-03-13

by Smokey$$$$

Can’t connect to Bluetooth


Have a Problem with myPhonak Junior? Report Issue




Why should I report an Issue with myPhonak Junior?

  1. Pulling issues faced by users like you is a good way to draw attention of myPhonak Junior to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myPhonak Junior customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myPhonak Junior.


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