Proscenic Reviews

Proscenic Reviews

Published by on 2024-07-29

🏷️ About: The Proscenic App is a mobile phone application that connects Proscenic smart products. You can control the functions of the product and monitor your product in real-time through the application.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.4%

🙄💅🫥 Neutral
16.8%

😎👌🔥 Positive experience
16.8%

~ from Justuseapp.com NLP analysis of 64 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app update has created a problem for the A8 air purifier, but the older version worked perfectly.

- The app allows customers to “roll back” to the older version of the App that worked perfectly.



Read 14 Customer Service Reviews 👿🤬😡😠💢😤

2.2 out of 5

Recent App update prevents Proscenic A8 air purifier from working correctly

2022-05-22

Proscenic update has created a problem for the A8 air purifier. The older version worked perfectly. The new version prevents the air purifier from responding to the “Schedule” function and does not allow the air purifier from entering “sleep” mode. When trying to select “sleep” mode, Proscenic sends back an error message (dps data type error 3005).

I informed Customer Service and they replied that there is indeed a problem with Proscenic update and this will be fixed in a future update…no update so far. this app needs to fix the bugs in Proscenic or at least provide a way for customers to “roll back” to the older version of Proscenic that worked perfectly.

App doesn’t recognize my WiFi (2.4 GHz)

2022-06-23

I just bought my M8 Pro and it worked perfectly with the old app. When I was notified about this new app, I downloaded it right away and followed the directions. Proscenic does not recognize my WiFi (2.4). I tried using the other app, but now it won’t recognize the Machine. This is not the first time this has happened. When I bought my last machine, they updated Proscenic and I could not connect my machine. Please fix whatever is wrong with Proscenic.

Went back to the old app (807c/808 humidifiers)

2022-07-24

This new app which is prompted for you to download when you try to access the old app is pretty terrible. It would not connect to my Wi-Fi. I am pretty tech savvy and after multiple attempts with my multiple machines nothing connected and I ended up deleting this “new” app and I am back on the old one controlling my humidifiers (807c & 808c) perfectly fine. Hopefully this continues to work.

Cheap Chinese Product and App that Doesn’t Work

2022-08-25

You can’t connect to the humidifier, it keeps asking to connect to the device as a wifi and it can’t even recognize itself. The humidifier is a piece if crap as well. Doesn’t blow hot steam like it claims. Feels and looks cheap.

App is horrible

2022-09-26

I have a vacuum/mop combo and this new app does not allow for you to mop and vacuum at the same time as it use to. There is no option to schedule a time for the vacuum to run I hate Proscenic and now I hate the product that uses Proscenic

Won’t recognize wifi

2022-10-27

Whatever you guys did broke Proscenic and my machine. I cannot connect to WIFI anymore when it worked perfectly with the old app.

Impossible to connect

2022-11-28

This new app does not allow the 850 device to connect at all. Tried all networks tricks and it’s useless. fix it as you vacuum was expensive.

This new app doesn’t work properly

2022-12-29

I can only turn on and off some of the functions. However, I can’t change vacuum speed or water flow.

Device No Longer Connects to Alexa

2023-01-30

Alexa can no longer find my device ever since I downloaded the new app. My device also keeps “unbinding” and I have to rebind it constantly.

Zero stars

2023-03-03

Proscenic lags now so vacuuming with the remote within Proscenic is inconvenient. I want a refund

New app is broken

2023-04-01

The new app is broken. I can't connect the 850T anymore.

Garbage

2023-05-03

Endlessly goes to the WiFi connections screen.

Shame!

2023-06-03

No Alexa support

The instructions should be…

2023-07-05

It took me forever but I got the new app working… here’s how. 1. make sure your on your 2.4GHz network. Have your phone on your slow wifi… the one that the old wifi euipment works on.
2. the screen where it asks for your SSID twice, really wants the old wifi SSID and its PWD in the field with the padlock icon.
3. the next screen wants you to connect to the filter thru wifi.

If it fails, remember to have your iphone on the old wifi before you start.

Good luck and to support… you guys really screwed this up through simple language mistakes…. costly mistake that a little user testing could have solved…. tisk tisk



Is Proscenic Safe? 🤗🙏


Yes. Proscenic is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 64 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for Proscenic Is 20.1/100.


Is Proscenic Legit? 💯


Yes. Proscenic is legit, but not 100% legit to us. This conclusion was arrived at by running over 64 Proscenic User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Proscenic Is 40.3/100..


Is Proscenic not working? 🚨


Proscenic works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Proscenic? Post a Review




Features

With simple one-click sharing, you can share your device with family and friends, manage it remotely, experience convenience, and enjoy the fun of science and technology together.

Here, you can control the product anytime and anywhere, and you can also streamline communication between smart devices.

The app is simple to operate and you can quickly add a variety of home appliances while performing linkage operations to interconnect smart devices.

The Proscenic App is a mobile phone application that connects Proscenic smart products.

Intercommunication makes the product more portable and smart during use.

You can control the functions of the product and monitor your product in real-time through the application.

Download now and experience this house cleaning "beast" by Proscenic.

We want you to experience a smarter and more portable lifestyle.

We want to add more fun to your life.

  Customer Service/Support
Developer:
Shenzhen Proscenic Technology Company Limited

Contact e-Mail:

Website:

Privacy Policy: