Contact CBS

Contact CBS Support

Published by on 2023-12-18

About: With the new CBS app you can watch the latest episodes of your favorite CBS
shows for free at your convenience, no log-in required to instantly stream
anytime, on any device. You also have the option to sign in with your cable
provider to access full seasons and stream Live TV from your local CBS station
including live news, sports, entertainment, and can’t-miss live events like
The Grammy Awards, NCAA March Madness, NFL on .



How to Contact CBS Customer Service/Support

CBS Contact Information

Listed below are our top recommendations on how to get in contact with CBS. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CBS. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CBS Interactive



100% Contact Match

Developer: CBS Interactive, Inc.

E-Mail: [email protected]

Website: Visit CBS Website



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Privacy & Terms:

http://www.nielsen.com/digitalprivacy

https://www.viacomcbs.legal/us/en/cbsi/terms-of-use

https://www.viacomcbsprivacy.com/policy

https://www.viacomcbsprivacy.com/cookies

https://www.viacomcbsprivacy.com/donotsell




Reported Issues: 11 Comments

4.8 out of 5

By Sherri. Conklin

2 months ago

Trying to watch a rerun of The 66th Grammy Awards on the CBS app.. When I click on it I see the program I want and click on it and then it plays 2 advertisements and then says: ERROR: Sorry this video is currently unavailable. Please try again . Then it says if you Need additional help? Visit help.cbs.com (6000) However I did all the above several times for 2 days now over and over again. What the neck you put it there to be able to watch but it won't play. Please have someone get that going please. This isn't the first, second or even third time this has happened to my family and I on different programs. Hopefully you all will get it together so we all out here can continue using your sight to watch. Cause it's really getting annoying.

By Donna Will

2 months ago

I am charged every month via my checking account!!! I don't even know what this. I do not watch CBS!! There is ultimately any way to read out to anyone!!! I want whatever this Cancelled!!!! Please!!!

By Coleen O'Brien

4 months ago

Where the heck are you!? I live in Olga, population of somewhere between 25 and 100, depending on where you put the boundaries, Orcas Island, WA. CBS cut us off at least a year ago, probably longer. Why? I've been getting along ok, but there are a few things I'd like to see. I pay my bills. What the heck is going on? How about putting us back on? You want a raise. Raise us! Let's get going! Coleen O'Brien

By Robert

11 months ago

Why was Young and the restless not recorded today, the 18th of May? Even the "on Demand", plays yesterday's recording, not today's... Please let me know how I can see today's recording. Robert

By Erica Sloane

1 year ago

Recently taped Grammy Salute to Beach Boys and imagine my surprise when 1/2 hour into the tape and still no Beach Boys!!! What a disppointment!!! Are you going to show it again? Again, very, very disappointed with with you and your programming!! Erica

By Monica B Roe

1 year ago

Have enjoyed your morning show since the times of Charlie Gibson & Dianne Swayer but not now, it is so fake and segments like "What to Watch" is proof of it, even their laughter is forced, it seems like a really " bad party " So back to NBC

By Dianne

1 year ago

Sept. 2 and 3, 2022, the audio on cbs and cw have not been working correctly. The background sounds and all commercials come through, but on Seal team the actors voices are not audible, also on cw Schitts creek the actors voices are not audible but background music and commercials are audible. It seems like an intermittent problem because it was working earlier today. This is over the air antenna, not a cable provider.

By Dianne

1 year ago

Sept. 2 and 3, 2022, the audio on cbs and cw have not been working correctly. The background sounds and all commercials come through, but on Seal team the actors voices are not audible, also on cw Schitts creek the actors voices are not audible but background music and commercials are audible. It seems like an intermittent problem because it was working earlier today.

By Popability


Fatal Error - Downloading This App

It's always jarring to have some notification pop up on your screen in the middle of something you're doing – interrupting you, startling you, forcing you out of what you were doing to deal with whatever message has frozen your whole system to make itself known. For users of Apple devices, this jolting horror is an everyday occurrence, usually happening multiple times a day. "Space is low", "new iOS ready for you", whatever. It never is something urgent enough to have to deal with right away, but it has to be dealt with right away because it just interrupted you out of the flow and enjoyment of whatever you were doing. That's the price for using any Apple device. But just imagine — instead of saying "Space is low", the message says "FATAL ERROR. You have exceeded the maximum number of video streams." Fatal? In the middle of an app purely designed for entertainment ? Because if you're using the CBS app, that's what you're watching it for. In the middle of am excellent episode of "Bull", right at the most dramatic and touching moments, I was interrupted FOUR TIMES with the "FATAL UPDATE" message, freezing the show and forcing me to back out and simply hit play again. Fatal?? Not so much. Infuriating?? You bet!! And BTW, I was interrupted while writing this review with "Software Update - New iOS ready", freezing me yet again for maybe the 10th time today. CBS and Apple. What a winning combination!!!!



By ShawnOSU


Do not download! Fatal errors every time you use it.

Worst streaming app I’ve ever had. You spend 40 min watching a show and get a fatal error before the end of the show. Missing out on the end of every show every time I use the app. I send an email describing the problem only to get told to…get this…force close the app and reboot. As of I didn’t try that 263 times myself. Then I get told to call an 800 number, which is to Paramount Plus. Not CBS. Therefore, they can’t help fix any fatal errors. So basically, you have to live with watching a show only to get fatal errors before the end with no resolution or ways to fix it. (And no it’s not my brand new iPhone 13 Pro Max not my perfectly running and setup cable service. App is up to date). Doesn’t happen with any other streaming service or app. App has obvious bugs they know about but won’t fix. Update: Dear developer, fix the bugs in your app instead of sending the same form email to users having trouble. If all these people are having the same issue, logic should tell you that it’s YOU! Your app! Not the users. Sending the same email asking people to force close, turn on location services and reboot isn’t going to fix your buggy app.



By Tykoda7


Don’t even waste your time trying to screen share from your phone to your tv

Thinking about watching a show you missed the day before so you try streaming it to your tv? Well most likely it’s not gonna work and the cbs will bug out on you. Every week my family and I love staying caught up with the show Survivor but have busy schedules so we usually have to wait a day or two after to watch it so we make food get all ready and we will get about 15 minutes in and the ads will freeze and it’s basically impossible to make it change or go back so then we have to restart the episode and when we try to skip forward it will just do the same thing and freeze, if we get lucky the ads will just play through if we watch through it, another thing we have the risk of is the episode throwing us back 10 minutes from where we were in the episode and then making us rewatch the ads we just watched if we try to skip toward to the place we were at in the episode ended and risking them freezing on us again. The app is buggy and just feel like it’s some scam to gain money from the ads it makes you rewatch when you try to watch one simple episode.




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