Jabra Enhance Pro app not working? crashes or has problems?

Jabra Enhance Pro Status


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23 Problems reported in the last 24 hours

Most reported problems

Crashes
31.3%

Something else
28.1%

Not working
25.0%

Connection
15.6%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
John Leddon:

[Solved] all my regular settings like restaurant,outdoor music are not available and it is only allowing PHON?

V
Vaughan:

Enhance Pro App is not opening

H
H. Lynch:

Jabra Enhance Pro app on phone can't find hearing aids and is not listed as an app on the phone.

📋 9 Reported Issues:

L
Lew 2026-02-28

enhance pro continues to stop after latest update using android 11

Z
Zak Neathamer 2024-01-07

Every time I attempt to submit my privacy statement to finalize my set up I get the message “service unavailable” and there is no connection to the cloud services so I can’t complete the set up and can’t use my hearing aids

R
RONALD C PETERSON 2023-12-07

WHEN I INSTALLED THE IOS 17 UPDATE THE CONNECTION TO MY KARDIA MOBILE APP NOW FAILS IF I HAVE MY HEARING AIDS ON. I HAVE TO PUT THEM IN THE CHARGER TO GET AN EKG READING BECAUSE IT NEEDS THE MICROPHONE TO WORK. TURNING OFF THE MICROPHONE HAS NO EFFECT. I MUST MOVE THEM TO THE CHARGER

T
Theresa 2023-12-01

One or both jabra enhance hearing aids disconnects from app every day I have to turn iPhone off and then on and then usually reconnects sometimes I have to put back in charger do you have any ideas to keep connection

S
Suzanne Ross 2023-10-19

my Jabra enhance was going blank when I tried to get on ... to adjust my aids...so i uninstalled , then i tyried to install on playstore but it will not open....help

S
Steve Hayden 2023-05-28

Hearing aid app not opening, just get a blank screen.

G
Garth W Wei 2023-01-13

A week ago I got a pair of Jabra hearing aids from Costco. The technician installed the Enhance Pro app on my phone. Only one of the hearing aids will connect. Sometimes the right, sometimes the left. The error message always says "Connection Issue." The troubleshooting steps don't work because 1. The hearing aids are turned on. 2. They aren't low on battery. 3. Are within range of my mobile device. What could be the problem? Thanks

D
David Jaques 2023-01-04

I can't set it up because every time I try to accept the privacy policy, it says, "cloud service unavailable." I have deleted and reinstalled app.

Z
Zac Hanscom 2023-01-03

I can't set it up because every time I try to accept the privacy policy, it says, "cloud service unavailable." I've tried disabling my VPN and deleting and reinstalling the app.

Showing 1-9 of 9 reported issues:


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Common Jabra Enhance Pro Problems & Solutions. Troubleshooting Guide



  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Enhance Pro Website

Privacy Policy: https://go.gn.com/privacy

Developer: GN Hearing




‼️ Outages Happening Right Now

  • Apr 30, 2026, 06:22 PM

    a Windows user from Jackson, United States reported problems with Jabra Enhance Pro : Connection

  • Apr 06, 2026, 07:58 PM

    a Windows user from Calgary, Canada reported problems with Jabra Enhance Pro : Connection

  • Mar 13, 2026, 04:41 PM

    a Linux user from Wagoner, United States reported problems with Jabra Enhance Pro : Connection

  • Mar 02, 2026, 07:28 AM

    a Mac user from Naperville, United States reported problems with Jabra Enhance Pro : Crashes

  • Mar 02, 2026, 06:37 AM

    a Mac user from Naperville, United States reported problems with Jabra Enhance Pro : Not working

  • Mar 01, 2026, 10:48 PM

    a AndroidOS user from Bloomfield, United States reported problems with Jabra Enhance Pro : Not working

  • Feb 28, 2026, 09:40 PM

    a Windows user from Billings, United States reported problems with Jabra Enhance Pro : Not working

  • Feb 26, 2026, 03:33 PM

    a Windows user from Billings, United States reported problems with Jabra Enhance Pro : Not working

  • Feb 26, 2026, 03:25 PM

    a Windows user from Billings, United States reported problems with Jabra Enhance Pro : Crashes

  • Feb 25, 2026, 05:57 PM

    a Windows user from Middletown, United States reported problems with Jabra Enhance Pro : Connection

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