GI Builder app not working? crashes or has problems?

GI Builder Status

Published by Carlos Bravo Bernal

GI Builder is your #1 Genshin Impact unofficial* companion app. Join thousands
of travelers that use GI Builder to optimize their farming and take their teams
to the next level.

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Common GI Builder Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GI Builder app on iOS and Android devices. Solve all GI Builder app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GI Builder iPhone Issues and Solutions

GI Builder iOS app crashes, not working, errors
GI Builder iOS app network issues
GI Builder on iOS has black/white screen

GI Builder Android App Issues and Solutions

GI Builder has errors/crashing/not working
GI Builder server network connectivity issues
GI Builder has black screen

GI Builder iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GI Builder app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GI Builder app crashes or not working on Iphone (iOS):

Close and restart the GI Builder app on iPhone
Update GI Builder app to the Latest Version for iOS
Uninstall and reinstall GI Builder iPhone app
Update your iPhone to the latest iOS version

Fix GI Builder on iPhone unable to connect to server/internet connection issues::

To resolve GI Builder network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GI Builder black/white screen (blank screen) on iPhone:

Follow the GI Builder iOS app troubleshooting guide Here →

GI Builder Android App Issues and Solutions

Fix GI Builder not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GI Builder app issues:

Force Stop the GI Builder App
1. On android, goto "Settings" » click GI Builder app. » click "Force Stop".

Update GI Builder to the latest version on PlayStore

Clear GI Builder App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GI Builder app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GI Builder.

Fix GI Builder unable to contact server/ GI Builder internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GI Builder » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GI Builder » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GI Builder on android.

Solve GI Builder black/white screens issue on Android:

Follow the GI Builder android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carlos Bravo Bernal, developers of GI Builder.

Verified email

Contact e-Mail: [email protected]

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Developer: Kagura

E-Mail: [email protected]

Website: Visit GI Builder Website

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Developer: Logick LLC

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Website: Visit Logick LLC Website

About this app

Improve your in-game experience by getting build recommendations, a personalized farming weekly agenda, a tier list with all the characters rated by role and much more! 1. 3. 4. 6. Become a pro! - Get rid of the ads for a better, faster and no-distracting gaming experience. - Support us, a lot of great stuff is coming and we need your help! *GI Builder is not affiliated with or endorsed by miHoYo. Join thousands of travelers that use GI Builder to optimize their farming and take their teams to the next level. GI Builder is your #1 Genshin Impact unofficial* companion app. GI Builder is an unofficial companion App for the Genshin Impact game.