Contact Spocket Support
Company Name: Spocket
About: Find fast-shipping and winning products from the best suppliers in US, Europe,
Canada, Asia, Australia, Brazil and more, and add them to your online store in a
few clicks! Spocket Works with Shopify, Wix, Squarespace, Woocommerce,
Bigcommerce, and Felex.
The entrepreneurs on Spocket have strong voices, great
choices, and they make their voices heard.
Spocket Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Spocket
Can I trust Spocket app?
Protect your data and wallet. We investigate the developer's website (Spocket.co), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Bonjour je vous contacte parce que vous m’avez prélever 85 euros ce n’est pas normal je n’ai jamais demander ça je veux un remboursement
JUST DON’T USE IT
by Starrb22
Reverse Google image search the product you are trying to dropship and find a supplier you can communicate with directly. Spocket is a a middle man that only makes things more difficult while charging prices that make no sense to get a profit. I only shipped out two orders with them. The first one never made it to the correct location and I have yet to receive proof of the address it was left at. I have lost money due to that and of course they claim I can’t be refunded nor anything else because it’s marked delivered. (Yet again no address was given to indicate it was left at the correct address) I’ve yet to receive an email letting me know that someone has called the post office and confirmed who and where the package was delivered to. There is no help because they got their money. The second item I ordered 3 days ago and still doesn’t have any tracking info. All in all just save your time and don’t use it.
Spocket is a joke.
by The Upholstery Lady
Spocket seemed great at first. Nice platform, easy to navigate, nice UI, etc.
Not only is the platform super expensive to get a usable level, their customer service is simply horrendous. So, be aware of a few things about this platform if you choose to use it. The suppliers and brands you find on the platform are often selling their products on their OWN retail websites, FOR LESS THAN YOU CAN POSSIBLY SELL THEM FOR. Often, when adjusting your prices to be competitive with the ACTUAL SUPPLIER (ESPECIALLY US based brands), you end up with a negative margin!!! This should NEVER happen. Not to mention the hours spent researching the prices out there and comparative shipping policies. Margins across the board are very low anyway, not nearly enough to justify the subscribed cost. I have yet to receive the requested refund also, and their customer service team is abroad, from what I can tell, there is a definite scripted element that prevents nuanced and personalized assistance to issues. BUYER BEWARE.
Pushed live too early
by God’s Grace
At this point you can only add, remove, push to store. You can not do the most important features such as changes in description, pricing changes, adding tags. Basically you can jot do any typing on the iOS app. It directs you to their website to do all that. This app is not even helpful IMHO. They pushed it live too early it’s even annoying to use. Don’t know why they kept asking to download it. We have a business to conduct and I wish they would take that into consideration before asking us to download the app. This app is still in BETA and should have been advertised as such.
Have a Problem with Spocket - Dropshipping? Report Issue
Why should I report an Issue with Spocket - Dropshipping?
- Pulling issues faced by users like you is a good way to draw attention of Spocket - Dropshipping to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Spocket - Dropshipping customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spocket - Dropshipping.
