Wherigo app not working? crashes or has problems?

Wherigo Status

Published by Groundspeak Inc. on 2023-11-07

Play Wherigo™ cartridges on your iPhone! Wherigo™ cartridges are
GPS-enabled adventures in the real world. Use GPS technology to guide you to
physical locations and interact with virtual objects and characters.

I have a problem with Wherigo

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Connection

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Common dislikes about Wherigo app

- Some users are experiencing issues with downloading Wherigos from Geocaching.

- Some users have had difficulty with playing Wherigos and have been unsuccessful.

Have a Problem with Wherigo®? Report Issue

Common Wherigo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wherigo app on iOS and Android devices. Solve all Wherigo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wherigo iPhone Issues and Solutions

Wherigo iOS app crashes, not working, errors
Wherigo iOS app network issues
Wherigo on iOS has black/white screen

Wherigo Android App Issues and Solutions

Wherigo has errors/crashing/not working
Wherigo server network connectivity issues
Wherigo has black screen

Wherigo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wherigo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wherigo app crashes or not working on Iphone (iOS):

Close and restart the Wherigo app on iPhone
Update Wherigo app to the Latest Version for iOS
Uninstall and reinstall Wherigo iPhone app
Update your iPhone to the latest iOS version

Fix Wherigo on iPhone unable to connect to server/internet connection issues::

To resolve Wherigo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wherigo black/white screen (blank screen) on iPhone:

Follow the Wherigo iOS app troubleshooting guide Here →

Wherigo Android App Issues and Solutions

Fix Wherigo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wherigo app issues:

Force Stop the Wherigo App
1. On android, goto "Settings" » click Wherigo app. » click "Force Stop".

Update Wherigo to the latest version on PlayStore

Clear Wherigo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wherigo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wherigo.

Fix Wherigo unable to contact server/ Wherigo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wherigo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wherigo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wherigo on android.

Solve Wherigo black/white screens issue on Android:

Follow the Wherigo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Groundspeak Inc., developers of Wherigo.

70.59% Contact Match

Developer: Independent developers

E-Mail: [email protected]

Website: Visit Wherigo Website

About this app

Time estimates given on the web site and in the cartridge description are for expected playing time. 1) With newer devices, you can download cartridges with your computer and drag and drop to the this app app folder in iTunes. 2) You can also drag and drop . gws files to upload with your browser if you have trouble uploading from Wherigo . 3) Be sure to select "PocketPC" as the device when downloading cartridges for best results, although any device should work. Download cartridges for free from the official this app™ web site right from Wherigo and play at your leisure. this app™ cartridges are GPS-enabled adventures in the real world. Note that cartridges are retained for as long as you need them and do not expire. Use GPS technology to guide you to physical locations and interact with virtual objects and characters.