Finch Status

My app has been inaccessible for at least a week. It crashes. I have the paid version. I have sent a few emails. I am bummed. Please help

Hi, My app is crashing and I cannot click any buttons or load anything. I am increasingly concerned I am going to lose all my data and my Finch. Any help would be greatly appreciated. I have created a manual zip file backup but am nervous about deleting the app and restarting in case this does not work . Thank you.

Today, all my goals I had set have disappeared. The only way I can get them to appear is adding a new goal which is what I don't want to do. Please help me.

Finch is not avalible on my phone it is really sad i used to have it on this same phone last year but now it is not avalible

I was wondering if there is a way to adjust when you start you day on Finch? I get the notification early and it wakes me up.

Can't scroll down to find clothes and supplies for my Finch.

The app stops having sound out of nowhere and it's unclear how to bring the sound back. Restarting the app helps but only temporarily for about two minutes. I noticed this while using soundscapes, they would stop out of nowhere and I noticed the rest of the app wasn't making sound either at those times. Restarting my phone did not solve the issue.

My widgets won’t allow me to add Finch as a widget

I get a message saying my birb has completed a journey with a pulsating button to click. Click said button and nothing happens. I've restarted, updated, dis and re connected to wifi and nothing..

For some reason I’m not getting the July Medieval theme. Mine just has no theme available. What should I do? I’m still on Finch Plus, but no theme.

My tasks which require writing 'reflect on what made you smile today' have suddenly stopped allowing me to write when I click the tick it just says finish, I can't even reflect after it

I have a grey box above my screen(where settings and events are) and it doesnt let my open my settings anymore or events

My account dont have a friend code

My app stopped giving me quotes and stopped asking me how I feel. I think this is very important in order for me to even want to use finch.. please make it work again :(

My app has been glitching. Whenever I snooze a task, all my tasks for this day are gone and only show up again when I add a new one. My Finch can now go on multiple adventures a day. I get more than one gift box a day but whenever I "start" a new day, all my reflections and notes are gone. Very frustrating.

My son has Finch on his iPad. When he clicks on the "Send an invite" button to add a friend nothing happens. Nothing pops up or opens to enable him to invite his friend.

I updated my app & decided to opt into the backing up of my account with the beta option and now everytime I try to log in it tells me syncing data it'll,get to the end tell me to reload and then start the madness of syncing all over again. yes I've uninstalled and re installed I've shut off my iPad and iPhone off and on again. customer service gave me no response. my birb is lonely asf. someone please help. I'm so frustrated. and no I don't have this "skip" button everyone else claims to have.

I did the app update yesterday and agreed to have my finch account backed up so I would never lose my finch data. But, when I tried to log in later on after the update, it kept crashing. So I restarted my phone (just in case). After the restart I saw it needed another update, which I did. Then when I tried to use the app it got stuck trying to sync since. That's all it does now. It's been stuck trying to sync since last night.

Loading slowly

None of the breathing exercises will load. It keeps saying 'logging out' and loading

The wings won’t appear, and neither will the backs of the capes. Anything behind the finch just doesn’t show up.

it’s probably not that important but the wings you can buy and capes and anything that’s behind them doesn’t show for me

The background music that plays in the meditation exercise has been playing nonstop since I completed the exercise this morning and it is 2 o'clock in the afternoon. I can't get it to turn off.

the time on my phone was changed but I continued using finch without noticing it was changed, now when I’ve set it back to the current time my bird is continuously adventuring for days and the timer resets to 59:59:59 when it ends

I changed the nickname for a friend in my tree time, not realizing that all my reflections about them wouldn’t sync, but when I try to change the name back it won’t work.

I did the 1-week free trial for finch+, and the day it ended I cancelled it. However, a charge was put on our apple account saying we have to pay $42.19 for finch+. Please help because I don’t need or want finch+, and being charging for something I deliberately cancelled is bs. Please notify at the email listed above ASAP, I would like this issue resolved before Thanksgiving (next Thursday) due to not wanting to face my mom about this (for reference, I am a broke college student who can’t afford to spend $40 for something I don’t want)

My Finch app doesn't update to current. My friend has the app and hers updated today, but mine still hasn't updated and then I'm going to be behind on getting the animal outfits like she started getting today.

Screaming, crying and throwing up My whole finch data disappeared and now I’m stuck with an supper old one 😭 I’ve never felt so stressed in my life I’m literally getting gray hair from this

I was in the middle of writing a reflection and it closed out back to the home screen but I can't see my finch or any of my goals. It started flickering and flashing madly. I have tried force stopping the app and reopening, restarted my phone, etc. But nothing works. Every time I open the app, the blank finchy forest start glitching out again. Hopefully this can be fixed because I've spent so much time on my finch and my bedroom. Plus the app has been my life line for so long and an extremely important part of my day. My finch asks me things no other human I've met has cared to know. I love the app so much other than this issue. L if there is any way to fix jf it on my end please let me know what I can do. Angelina

I'm having trouble with the mood calender on someones spot on my tree town im not sure how it works can u help