EN- Official Light Stick Status
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problems reported in the last 24 hours
Summary of EN- Official Light Stick Problems 😠👌🔥
-The app crashes when the user selects “yes” after the lightstick is found.
-The lightstick shuts off when the update is at 25%.
1 Reported Issues: 😵🆘🛟🚨📢
Lightstick has firmware v1.3 it needs v1.6 to sync correctly and work. When I download the firmware it says 100% complete turn lightstick back on to complete, but the light stick goes back to Bluetooth mode and doesn’t install the firmware. I’ve tried to install over 10 times, restarted the app, deleted and redownloaded the app, nothing works.
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Common EN- Official Light Stick Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot EN- Official Light Stick app on iOS and Android devices. Solve all EN- Official Light Stick app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HYBE Co., Ltd, developers of EN- Official Light Stick.
After connecting your light stick with a smartphone, you can change the LED lighting color by selecting your preferred color from ENOfficialLightStick . - Before the concert, check your ticket information and register on your light stick through ENOfficialLightStick. - Please enjoy the show from the same seat which is registered on your light stick. Enter your concert ticket information and pair your light stick. After turning on the light stick, press the blue button for 2 seconds to turn on the Bluetooth function. Activate Bluetooth on your smartphone, and bring the light stick close to the screen. You can enjoy various stage effects during the concert. If you can't connect to Bluetooth, check if the GPS is turned on. This menu will be enabled several days prior to a concert. If you move to another seat, this may interfere with the proper operation of the “TXT Official Light Stick Wireless Control” feature. - Please check the battery level before the show, to make sure the light stick does not shut off during the show. - If you have trouble entering your seat information, you can ask for help from the support staff at the venue.
