KanDrive app not working? crashes or has problems?

KanDrive Status

Last Updated on 2024-11-06 by Kansas Department of Transportation

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Common KanDrive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KanDrive app on iOS and Android devices. Solve all KanDrive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KanDrive iPhone Issues and Solutions

KanDrive iOS app crashes, not working, errors
KanDrive iOS app network issues
KanDrive on iOS has black/white screen

KanDrive Android App Issues and Solutions

KanDrive has errors/crashing/not working
KanDrive server network connectivity issues
KanDrive has black screen

KanDrive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KanDrive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KanDrive app crashes or not working on Iphone (iOS):

Close and restart the KanDrive app on iPhone
Update KanDrive app to the Latest Version for iOS
Uninstall and reinstall KanDrive iPhone app
Update your iPhone to the latest iOS version

Fix KanDrive on iPhone unable to connect to server/internet connection issues::

To resolve KanDrive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KanDrive black/white screen (blank screen) on iPhone:

Follow the KanDrive iOS app troubleshooting guide Here →

KanDrive Android App Issues and Solutions

Fix KanDrive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KanDrive app issues:

Force Stop the KanDrive App
1. On android, goto "Settings" » click KanDrive app. » click "Force Stop".

Update KanDrive to the latest version on PlayStore

Clear KanDrive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KanDrive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KanDrive.

Fix KanDrive unable to contact server/ KanDrive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KanDrive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KanDrive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KanDrive on android.

Solve KanDrive black/white screens issue on Android:

Follow the KanDrive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kansas Department of Transportation, developers of KanDrive.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit KanDrive Website

Privacy Policy: https://kandrive.org/help/privacyStatement.html

Developer: Kansas Department of Transportation

About this app

The this app app, new and improved in 2022, provides up-to-date traffic information for interstates, U. S. routes and state highways across Kansas. • View traffic cameras throughout the state. The this app app is the Kansas Department of Transportation's official traffic and traveler information app. While traveling, mobile communication devices should be used only when the motor vehicle is at a complete stop, off the traveled portion of the roadway. NOTE: Continued use of GPS running in the background can decrease device battery life. The primary responsibility of every driver is the safe operation of their vehicle. Sign up for a My this app account to save cameras for easy access. Do not text and drive (it's against the law) or use KanDrive while driving. App developed by Castle Rock Associates For help with this app, please visit app. org/help/index. html. this app is a service provided by the Kansas Department of Transportation (KDOT).