Contact KanDrive

Contact KanDrive Support


Company Name:

About: The KanDrive app is the Kansas Department of Transportation's official traffic
and traveler information app. The KanDrive app, new and improved in 2022,
provides up-to-date traffic information for interstates, U.


 
  2024-12-15

KanDrive Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: kdotmobilesupport@ks.gov

Website: 🌍 Visit KanDrive Website

Privacy Policy: https://kandrive.org/help/privacyStatement.html

Developer: Kansas Department of Transportation




Privacy & Terms:

https://www.castlerockits.com






3 Most reported problems 😔💔

3.9 out of 5

No app support and buggy.

2022-11-22

by Traveling_Sidewalk

Clicking the “App Support” option in the App Store just takes you to a webpage detailing how great the app is with NO option to contact anyone and report a bug and inability to sign up. Attempting to register fails with a bizarre error that unfortunately I can’t include as a screenshot. Attempting to reset the password results in an email with a link to the KanDrive website with no option to reset the password. Really?!?

App doesn’t work

2022-11-29

by Re-User

Can’t log on. I have an account yet the app tells be the email/PW combo is wrong. When the app lets me “successfully” reset my PW, which isn’t often, the new PW/email remains incorrect. Deleting and re-installing doesn’t help. It simply doesn’t work.

Love app

2024-07-16

by Twerthtbird

Love the app but half the time the cameras aren’t working. Don’t understand why they would be off so often.


Have a Problem with KanDrive? Report Issue




Why should I report an Issue with KanDrive?

  1. Pulling issues faced by users like you is a good way to draw attention of KanDrive to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a KanDrive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KanDrive.


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