First Service Credit Union Reviews

First Service Credit Union Reviews

Published by on 2024-08-21

๐Ÿท๏ธ About: The First Service mobile app is designed to make it easy for you to manage your account on the go. Take control of your finances by enjoying a number of helpful tools no matter where you are.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
53.1%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
24.4%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
22.5%

~ from Justuseapp.com NLP analysis of 100 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Excellent customer service from Loan Representative Mariana Bouchard

- New app has improved features and ease of use

- Facial recognition for easy login

- App has been compared favorably to other financial institution apps



Read 9 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

3.5 out of 5

So many bugs on this app

2022-05-26

Spent half an hour trying to login. And then randomly you canโ€™t connect to the server. Lots of bugs I hope theyโ€™re working on them

Canโ€™t even log in.

2022-06-27

I keep getting an error every time I try to log in. You guys messed up a perfectly fine app. I canโ€™t check my account from overseas. Amateur work, I will have to switch to a more professional bank.

No Zelle

2022-07-28

I canโ€™t send a Zelle

HUGE DOWNGRADE

2022-08-29

FirstServiceCreditUnion doesn't change you balance in real time like the other one did. I have to constantly check my balance and hope that itโ€™s the right one. It fluctuates ALL THE TIME. Last app was 1000000x better. Honestly with such a bad app Iโ€™m thinking on changing who I bank with. BIG THUMBS DOWN

Much worse

2022-09-30

No longer able to put in category and note on check data. And All accounts bundled

Was working great

2022-10-31

One of my favorite features of any app is the facial recognition. The ease of logging into your account.
It was working for a long time, and since the last hd late, Iโ€™m not able use it anymore. Besides that, I keep having issues with transfers.. I hope they have a team fixing this.

Customer Service

2022-12-02

Recently I received excellent service from Customer Service Loan Representative Ms. Mariana Bouchard. If I could give her a (10) it be easy to rate it.
Iโ€™m wowed by this representative and a peace of mind when itโ€™s all done. I live in the outside of San Antonio and doing business in Houston was never in mind but now Iโ€™ve found new home for my banking services . Accolades!!!
Donโ€™t know what she drinks but needs to be shared. Lol
Working after the shop is closed got us a new car. Lots of patience and professionalism hard to find this days.
Thank You
Stay Safe and Blessed everyone.

Excellent upgrade

2023-01-02

I can do so much more than I could before with the new app. I could not remember my old password, but it was easy to register again. Now I manage all of my accounts with greater ease.

VP Special Projects - Member

2023-02-03

I really like the new app a lot better than the old app. Love the new features. I have compared FirstServiceCreditUnion to the other three financial institutions that I belong to. Great app.



Is First Service Credit Union Safe? ๐Ÿค—๐Ÿ™


Yes. First Service Credit Union is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 100 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for First Service Credit Union Is 31.5/100.


Is First Service Credit Union Legit? ๐Ÿ’ฏ


Yes. First Service Credit Union is legit, but not 100% legit to us. This conclusion was arrived at by running over 100 First Service Credit Union User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for First Service Credit Union Is 60.6/100..


Is First Service Credit Union not working? ๐Ÿšจ


First Service Credit Union works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with First Service Credit Union? Post a Review




Features

The First Service mobile app is designed to make it easy for you to manage your account on the go.

The digital banking experience from First Service is second to none.

Take control of your finances by enjoying a number of helpful tools no matter where you are.

  Customer Service/Support
Developer:
First Service Credit Union

Contact e-Mail:

Website:
๐ŸŒ www.fscu.com

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