RUN app not working? crashes or has problems?

RUN Status

Published by Andrei Gaivoronskii on 2024-04-27

All your runs statistics on your iPhone, Apple Watch, and iPad. Share your runs
on Instagram as an image or video.

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Common RUN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RUN app on iOS and Android devices. Solve all RUN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RUN iPhone Issues and Solutions

RUN iOS app crashes, not working, errors
RUN iOS app network issues
RUN on iOS has black/white screen

RUN Android App Issues and Solutions

RUN has errors/crashing/not working
RUN server network connectivity issues
RUN has black screen

RUN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RUN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RUN app crashes or not working on Iphone (iOS):

Close and restart the RUN app on iPhone
Update RUN app to the Latest Version for iOS
Uninstall and reinstall RUN iPhone app
Update your iPhone to the latest iOS version

Fix RUN on iPhone unable to connect to server/internet connection issues::

To resolve RUN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RUN black/white screen (blank screen) on iPhone:

Follow the RUN iOS app troubleshooting guide Here →

RUN Android App Issues and Solutions

Fix RUN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RUN app issues:

Force Stop the RUN App
1. On android, goto "Settings" » click RUN app. » click "Force Stop".

Update RUN to the latest version on PlayStore

Clear RUN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RUN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RUN.

Fix RUN unable to contact server/ RUN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RUN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RUN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RUN on android.

Solve RUN black/white screens issue on Android:

Follow the RUN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Andrei Gaivoronskii, developers of RUN.

Verified email

Contact e-Mail: [email protected]

37.5% Contact Match

Developer: Nike, Inc.

E-Mail: [email protected]

Website: Visit RUN Website

About this app

All your runs statistics on your iPhone, Apple Watch, and iPad. Complications on Apple Watch are for tracking your runs statistics. We will ask you to grant access to your Health data: workouts and heart rate, and running routes. Share your runs on Instagram as an image or video. Contact us if you have any questions: nrc. widgets@yandex.