Contact Arizona Support
Company Name: IDEMIA Group
About: Including layers of security and privacy controls, Arizona Mobile ID is a
contactless, convenient way to verify your identity from your phone.
Arizona
Mobile ID allows you to control what information you share during a transaction.
Arizona Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of IDEMIA Group
Verified email ✔✔
E-Mail: mid-android@getgroupna.com
Website: 🌍 Visit GET Website
Privacy Policy: https://mobiledl.us/get-mobile-privacy-policy/
Developer: GET Group NA
5 Most reported problems 😔💔
Hey, something is going on. This app keeps crashing and then the link doesn't work and says the "hostname doesn't exist. I need this to work, please. Just get back to me quickly please.
Useless. Will not start just crashes. If az is paying money for this it is a waste of taxpayer dollars. Make it work before distributing. Samsung s10+
Fricking Worthless
by Mattie279
Great idea! If a mobile ID was actually useful for anything! Want to buy a pack of smokes, DENIED! “We need a hard copy”. Oh, a hard copy like the paper one they give you while waiting for you replacement license? “NO! A regular license!” Ok, we’ll maybe I’ll just go get a drink to take my mind off the nicotine withdrawals…”DENIED! We only accept real licenses!” Ok, guess I’ll pick my granddaughter up from school…. No I won’t. Not without a “real” license.
The only purpose this app has, from what I can tell, is for the cops, who can look up on their computer whether or not you have a valid license.
App works fine, it’s just a waste of space on my phone because it’s completely useless!!!!
I would give it zero stars if I could!!!!!
Can’t get it to work on iPhone 12 Pro
by Dickleb
No matter what I did I can not get the app to take a photo of my license on either side. It says there is a frame to put my license in but the frame never appears. The closet thing to the frame is a single white line on the on the left side of the screen for taking the photo, but no matter how hard I’ve tried I can’t take a photo of my license. I really like the concept of the app and would certainly use it. Please, please update the app so I can take a photo of my license on my iPhone 12 Pro. Thank you.
I’ve since talked with two different people on chat and still get the same results, unable to detect AZ driver’s license. I believe they said they are bumping this problem up to engineering. Is there a way to manually enter the information into the app?
Please update app
by Dragorus
The app was working great however since iOS 15 and the new iPhone's came out it no longer works correctly on the new iPhone 13 pro’s. Me and the wife both have an iPhone 13 pro and it will not recognize our ID’s through the camera no matter the angle or lighting. I think it’s a software issue with the App needing to be updated to work with IOS 15 and the new iPhone's. Please update the app And if you could find a way to allow us to Add our ID to Apple Wallet would be awesome so we can keep our ID with our credit cards in one place. Thanks
Have a Problem with Arizona Mobile ID? Report Issue
Why should I report an Issue with Arizona Mobile ID?
- Pulling issues faced by users like you is a good way to draw attention of Arizona Mobile ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Arizona Mobile ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Arizona Mobile ID.
