Explor app not working? crashes or has problems?

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Last Updated on 2020-12-09 by Explor

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Common Explor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Explor app on iOS and Android devices. Solve all Explor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Explor iPhone Issues and Solutions

Explor iOS app crashes, not working, errors
Explor iOS app network issues
Explor on iOS has black/white screen

Explor Android App Issues and Solutions

Explor has errors/crashing/not working
Explor server network connectivity issues
Explor has black screen

Explor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Explor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Explor app crashes or not working on Iphone (iOS):

Close and restart the Explor app on iPhone
Update Explor app to the Latest Version for iOS
Uninstall and reinstall Explor iPhone app
Update your iPhone to the latest iOS version

Fix Explor on iPhone unable to connect to server/internet connection issues::

To resolve Explor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Explor black/white screen (blank screen) on iPhone:

Follow the Explor iOS app troubleshooting guide Here →

Explor Android App Issues and Solutions

Fix Explor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Explor app issues:

Force Stop the Explor App
1. On android, goto "Settings" » click Explor app. » click "Force Stop".

Update Explor to the latest version on PlayStore

Clear Explor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Explor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Explor.

Fix Explor unable to contact server/ Explor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Explor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Explor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Explor on android.

Solve Explor black/white screens issue on Android:

Follow the Explor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Explor, developers of Explor.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit X-plore File Manager Website

Privacy Policy: http://www.lonelycatgames.com/docs/xplore/privacy

Developer: Lonely Cat Games

50% Contact Match

Developer: Atelier Nature

E-Mail: [email protected]

Website: 🌍 Visit Explor Games Website

About this app

L’utilisateur bénéficie d’un large choix de visites à découvrir autour de lui grâce à sa géolocalisation, qu’elles se trouvent à proximité immédiate ou à l’autre bout du monde. this app offre ainsi aux curieux la possibilité de découvrir, gratuitement et sans se déplacer, les plus beaux sites et chefs-d’œuvre du patrimoine de l’humanité, 24h/24 et 7j/7. this app est une application mobile de visites virtuelles culturelles et patrimoniales enrichies (musées, monuments, sites archéologiques, street-art, villes).