Toyota Integrated Dashcam Reviews

I purchased a 2023 Hybrid Highlander Platinum in late February 2023. I got home and set up my Dashcam, but I can’t view any of the events on my Toyota Dashcam app. I called Toyota for assistance. They instructed me to take the vehicle to my nearest Toyota Dealership. I did. I went twice and spent multiple hours waiting for assistance. Both dealerships stated that they were unfamiliar with the Dashcam and gave up trying whelp me. It’s an expensive product that I have been unable to successfully use. If anyone has any suggestions on how to use it, I would appreciate it. I’ve followed the instructions, but ToyotaIntegratedDashcam will not display any of the videos. Please help. Thank you.

After two months, a few trips to the dealer ship, replace of the sd card, a few resets of the camera, finally able to connect to wifi, constantly needs to re-connect again and again. But still not able to see a live vew or clip video.
My iPhone 12 Pro. And I am use to use RING, BLINK, ZIMODO, TOUGH DOG Apps and I do not have any problems with them.
And this camera is the expensive one. I am tire, not sure if want to keep trying or just ask for refund of the camera cost.

The “Live” option does not work. Connecting to phone is about as painful as having teeth pulled with no anesthetic. Must turn off Bluetooth before connecting to dashcam with its own wireless net, meaning you must disconnect from home network on phone while trying to get to recorded videos. Download goes to app space instead of phone “File” downloads. Poorky designed and built.

I opened a ticket with Toyota Corporate because my iOS device would not communicate you he camera. After a few days they said to take it to the dealer as Toyota doesn’t support the device. In talking with a dealer they just laughed and said that’s Toyota software for you. Per the local dealer Toyota isn’t providing any support.

They asked if they should just return it.

With the current software release do not buy.

Spent a good amount of money to have this DashCam installed only for ToyotaIntegratedDashcam to be worthless.

ToyotaIntegratedDashcam won’t save any of my setting preferences even though I’ve tried multiple times to set them. Even tried deleting ToyotaIntegratedDashcam and reinstalling. Toyota company says I have to contact my dealership to get help with the issue. The dealership where I purchased my vehicle is almost 2 hours away from me.

As soon as I turn my vehicle off, all of my files get erased. I’ve had my bumper clipped by a crazy driver and it didn’t even save a recording for me, even when I hit the record button shortly after. Also got hit in a parking lot today, came out to find white paint on my car and, again, no recording of the incident.

What a waste of money and horrible app!

You have to disconnect auto connect feature in bluetooth settings for the Toyota app (or whatever primary bluetooth connection is latched onto your Toyota vehicle if the integrated dash cam app is on that same device).

Then when you are connected Live view doesn't work and you cannot preview recordings. The spinner spins forever like its loading but will never load. Why would Toyota create an app and dash cam if this all did not work smoothly is beyond me. Toyota needs to fix and communicate to their customers.

Clunky and awkward to use. Requires that you disconnect your phone from your car, and then connect to the wifi from your DashCam. Repeated attempts necessary to connect. Unfortunately, once the connection is finally made, it times out very quickly so even something as simple as setting the date and time for the camera ends up taking several minutes and requiring repeated re-connections. Oddly, the camera defaults to a GMT reference for the time setting, which is uncommon and not intuitive for most users. Definitely a poor user experience. Viewing the videos best done on a laptop

I will update this review as soon as Toyota updates ToyotaIntegratedDashcam. It is terrible. I can watch short clips and then the WiFi disconnects. Not sure but I believe it’s competing with the wireless Apple Car Play. It does help to cut off mobile data but it doesn’t stay connected to WiFi long enough to download a whole clip. You know when it is connected because you here the single beep and then you have to quickly go to look at the clip before the WiFi disconnects. Toyota is supposed to be quality. Please fix this…

In spite of all of the terrible reviews of ToyotaIntegratedDashcam , it doesn't appear that Toyota bothers to read them, never mind do anything about it. Virtually all of the other reviews are accurate as far as faults with ToyotaIntegratedDashcam. The only way I will even attempt to view files now is by taking the SD card out of the car and viewing on my computer. Doing that today, I found another issue. The timestamp on the recording is an hour off. The time is correct on the infotainment system in the car itself. I can find nothing that allows me to adjust the time in ToyotaIntegratedDashcam to reflect the correct time on recordings.

My live feed won’t connect. Yes, I’m connected to the cam with my phone via wifi. I’m able to browse the clips and use other functions but download speeds are very slow. Once connected to the camera’s wifi, there is an indication that the wifi has a “low wifi connection”. I don’t see anything about having the option to select a wifi from the camera if I had any.

Excited that my new truck had the dash cam installed but getting it to work correctly has been beyond frustrating. It competes with the Apple CarPlay and disconnect in less than a minute. I can see that it’s been recording every since it got to the dealership but trying to load a video is impossible!
Come on Toyota! Put some effort into making this a great add on feature. Grrr!

WiFi syncing with ToyotaIntegratedDashcam is terrible. You’re better off taking the SD card out to view the videos on a laptop. ToyotaIntegratedDashcam is super basic. With as much as Toyota makes you would think they would invest a bit more in their dev team so we could get a product that looks and feels better. Terrible UX/Ui. Please update.

What Toyota doesn’t tell you is very important to make this thing work. I think what everybody misses is the fact that you need to join the network that the dash cam is on and then download the selected videos to your device. The download takes a long time.
The other option is to pull the Sim card and put it in your computer or some other device that can read the card.

I read another review- in order to get live view on your iPhone, you must turn off cell phone data- because the system is set up as a low power device your phone wants to use cell data rather than the DashCam Wi-Fi.

I increased my review from 1 star to 3.

Works perfect if you have an iPad or 2nd phone separate from the one used for your CarPlay. Like similar reviews I saw, it seams it competes with a connection and the CarPlay interferes; even with the radio off. It worked once with the phone I use for CarPlay & I changed the password and didn’t work since. But overall, seems to work consistently with non CarPlay phone. Unfortunately, everyone doesn’t have that option.

It does work. BUT, there is a small catch. You must turn off Bluetooth on your phone before connecting to the camera.

1: Turn your phone’s Bluetooth OFF
2: Press the WiFi button on camera
3: Connect to camera via WiFi
4: Open app and look for camera if it doesn’t auto connect

It took me a while and I was getting ready to add to the many 1-Star reviews. But then I did something I never do: read the details of the instructions. I like ToyotaIntegratedDashcam but Toyota could do something to make the process more clear. I guess this might not work for some, but it worked for me.

DashCam works properly if Data & Bluetooth is turned off on iPhone
The moment data & Bluetooth turned ON, DashCam disconnects
Need CarPlay for music & navigation
Also need DashCam for safety
Please fix system bugs in ToyotaIntegratedDashcam or software update for DashCam to work simultaneously with data & Bluetooth On

Was having trouble connecting very frustrating then found a video online that said turn off Bluetooth and cellular data while connecting. I do that now when trying to connect and have no problems connecting with those off.

I got home with my 23’ Tundra and dash cam connected with no issues. But I am person who read operating manual very thoroughly, mainly to see can’t do or not suppose to do. ToyotaIntegratedDashcam does work as it is intended to do.

Wireless CarPlay uses a direct connection from your phone to the head unit for car or apple play. The issue is that as long as your phone is connected to your head unit then it will never connect to the dash camera. Turning off Bluetooth and waiting a moment breaks the connection to the head unit and that will fully allow your phone to connect to the dash cam. Not much more to it.