Contact GARDENA Bluetooth App

Contact GARDENA Bluetooth App Support


Company Name:

About: GARDENA Bluetooth® App, manage your GARDENA Bluetooth® products The official
GARDENA Bluetooth® app allows you to take full control of your GARDENA
Bluetooth® products. Configure and install * Have the complete device setup on
your mobile device.


 
  2025-02-11

GARDENA Bluetooth App Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: servie@gardena.com


Verified email ✔✔

E-Mail: apps@dss.husqvarnagroup.com

Website: 🌍 Visit GARDENA Bluetooth Website

Developer: GARDENA GmbH




Privacy & Terms:

http://ec.europa.eu/consumers/odr/






5 Most reported problems 😔💔

4.4 out of 5
Aad De Graaf
2022-08-01

I have the Gardena watercontrol bluetooth 1889-20 since a few month. Last week my app told me there was a firmware update available. I started the update on my phone, the update started apparently, but almost immediately the screen told me: "Update failed". Since then I did not manage to get control over the product. I have tried to initiate the product as told in the manual, but my app told me all the time "Update needed", but never succeed in completing the update, but stays hanging in there. Do you have a solution. Thanks. Aad de Graaf

Nikolai Skotnes
2021-07-14

I have got a gardena sileno minimo 380 and I just got a new phone. Now I have trouble with connecting with the gardena bluetooth app on my new phone. On my old phone there was no problem. But now the app wont find the robot.. What do I need to do?

Great idea, poor implementation

2024-03-27

by HawkmanCH

I have the Water Controller. It was connected to my phone and worked wonderfully for ~1 year. Now the device will no longer connect to the app (despite multiple restarts of the device and factory resets). The app continuously throws either the error that it’s found an unsupported device or the error that the device needs to be restarted. Tried to connect it via different phones (thought maybe that was the issue) and uninstalled and reinstalled the app, nothing works. Unfortunately I can’t recommend the product or the app for these reasons…

Doesn’t work

2023-08-10

by Robonow1000

While I can establish a bluetooth connection when close to the device, the app doesn’t save changes such as updated mowing schedules. What’s worse the app is the only way to change certain settings.

Horrible

2023-08-17

by Schumafr

The application does need to reconnect, constantly . It also throws communication error after communication error. Gardena was a good brand. It does not seem the case anymore .


Have a Problem with GARDENA Bluetooth App? Report Issue




Why should I report an Issue with GARDENA Bluetooth App?

  1. Pulling issues faced by users like you is a good way to draw attention of GARDENA Bluetooth App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GARDENA Bluetooth App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GARDENA Bluetooth App.


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