Contact Philips Hue Bluetooth Support

This app i cool but the only downside about it is the update takes forever! I’ve literally been waiting over an hour for it to update 1 lightbulb and it’s barely halfway. Yes,I have connection to the Internet my lights are plugged in and everything, and my internets not slow I checked the mph so it has to be the app .. but other than that it’s pretty cool just wish the updates wouldn’t take hours for just one lightbulb.. (update) and to add to it I guess you guys don’t care about your reviews because I don’t see one response to any of your recent comments you must not care about the outcome of your app just the money as they claimed in the comments .. just horrible and because of that it’s going down to 1 star because that’s very unprofessional

I’ve had these lights for years and I’m always super impressed with the responsiveness. Before this last update I had nothing bad to say about the lights or the app! But now, changing the color all of the lights at once without picking a scene is much messier and non-intuitive. If I want all the lights to be purple, but I don’t have a scene set for it, I have to pick each one individually and set it, rather than them bundling together like it used to. (Also it seems to always default to the white color wheel rather than the ambiance one… which I also have to switch). It’s nit-picky, but the update makes my experience more time consuming, and it seemingly took away my favorite feature that could easily be integrated back in.

My biggest issue with this app is that I have frequent issues with using my Google mini to turn my bulbs on, despite establishing the connection through the app. Because of this, I often have to remove my bulbs from the Google home app and then go back into this app to reconnect them. On top of that, this app doesn’t have widgets that can make turning on the lights significantly easier, especially when they disconnect from my Google mini. Instead, I have to open the app to turn them on when an added widget would have been easier to implement. I was using cheaper bulbs from another company and even they provided a widget that allows you to turn the bulbs on and off, all without unlocking your screen.