Contact Marshall Bluetooth Support

I truly love the sound of my new Woburn II Marshall speaker, and in fact, I love it so much that I went out, and bought their Stanmore II speaker to pair with it, with the intention of buying second Stanmore II, so that I’d have a full sound, and one that could be better controls between the mids, and high/low ends. In a perfect world, Marshall’s apps/pairing would work half as good as their speakers do, but unfortunately, this isn’t a perfect world, and Marshall’s apps are horrendous from both their ability (inabilities) to properly pair, and stayed paired with each other, but even more so, with how it communicates with ALL my music services. Why???! I mean you got the hard parts done right, why not spend the effort/resources needed to make it all work the way almost all other speaker systems do? I’m very much considering scraping the two Marshall speakers I got, and going with another company’s system, as this is truly not worth it. Sad.

I own two acton II Bluetooth speakers. Coupling them to play together requires the stars to align. Got it to work a few times, and a few times it just happened on accident. The connection was usually really spotty between the speakers, and now it’s become impossible to couple. Have had these speakers for almost 4 years now and the developers have not made any effort to improve the apps capabilities to connect speakers. Incredibly glitchy interface. Speakers connect and disconnect as they please. At one point an entire button turned invisible. Overall the app and coupling is not usable. Best speakers tho, so it’s a shame. Guess I’ll switch to Sonos

Start with the fact this app has trouble syncing with the speakers in the first place, it’s basic function. Add in how paired speakers won’t communicate half of the time, with one losing connection. Top it off with the necessity to send your location information, and whatever other data they may be selling. For an app going to operate rather expensive speakers, it is absolutely awful. We drop down a chunk of money for this audio equipment, it is reasonable to expect something semi capable. This is highly disappointing and almost makes one question having bought these speakers in the first place, a shame as they truly sound wonderful.