Contact Crew Call Support
Company Name: Auron Studios Pty Ltd
About: Manage your time on-set with Crew Call, the only time tracking and invoicing app
purpose-built for freelance film crew.
Track pre, shoot and post days for
multiple jobs.
Crew Call Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Auron Studios Pty Ltd
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CrewCall App Website
Privacy Policy: https://sites.google.com/view/crewcall-privacy
Developer: Event Solutions LLP
Privacy & Terms:
https://crewcall.xyz/terms-of-use/
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2 Most reported problems 😔💔
Doesn’t make easy what needs to be made easy
by Kopextacy
Day rate / 12hr guaranteed
is what is most common in the film industry. You get a number for that day rate, let’s say 400 for the day. The first 8hrs of your day is straight pay at 1x hourly rate, but the remaining 4hrs (too add up to 12) are at a 1.5x hourly rate, calculating up to that 400 total. OT beyond that is then at 2x hourly rate, but this app asks for an 8hr rate (or something, it’s not clear and it’s not changeable, it’s just grayed out)
What just about everyone needs help with is figuring out what your straight time hourly rate is to make sense of what makes that 400 even at a 12 hr day is in the first place (any time shy of 12 still = 12 hrs in the industry) this is needed so that you can figure out how much they owe ya beyond the 12 hrs that you had worked. This app either does not do that, or is designed so poorly that it’s not clear how to do that.... can’t we just put a day rate for a 12 in a slot and have it do the math? Is there any app out there that does this anymore? There was a good one years ago called wrap time, but it’s gone now and this app has earned 1 star from me for getting my hopes up and letting me down.
Completely overpriced
by Radav1234
$70 a year! Are you kidding me. When it was at $40, that was barley acceptable. I’ve been using for a few years, it’s ok. When I originally purchased the app, it was the best thing on the market, but it’s still not great by any means. You got to work around some of it’s limitations to get the correct information in. The updates have been helpful, but the app is far from perfect. $70 is totally greedy. The app must have been developed by film tools.
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