Company Name: Dingtone, Inc.
About: Dingtone is a wholesale telecom service provider.
Headquarters: Jamestown, New York, United States.
Listed below are our top recommendations on how to get in contact with Dingtone: Phone Calls + Texts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Dingtone: Phone Calls + Texts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dingtone, Inc.
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Get Pricing Info for Dingtonehttp://dingtone.me/privacy_policy.html
http://dingtone.me/Terms_of_Service.html
hello dingtone thanks for your services . but i lost my phone with my old dingtone acount , so i got a new phone and i can not recover my account even as i have my login details . please help me thank
I've never even heard of dingtone credit until today when I received an unauthorized charge to my bank account. And from what I can tell it's very difficult to get in touch with him. There is no customer service number and they don't really reply to negative customer service request.
I don't have dingtone and y'all took money off my card put it back
Kindly help me fix so that I can be subscribing myself and not you guys subscribing for me anytime y’all want it . Can’t even report an issue on Dingtone . Poor App !
I was charged 43 dollars and i dont even use this app smh i need to cancel my subscription a.s.a.p
I have a number with Dingtone so when I change the phone I lose that number. Can you help get back my old number? And how can I use the old number? Please
I don't want nor did I ever want service with ding tone I've asked since August 1st, for service to be canceled. Why am I still being billed. I want my money refunded immediately. "
I never wanted this app, I did not download it and I have tried to cancel it atleast 8 times and I continue to get charged!
Cancelled through Apple and emailed them still they take money and won’t reply
I want my money refund I did not order from dingtone. I will file police charges if it's not refunded to my bank account My other emails are twistedcountry66@redacted sweetrebellion2020@redacted
Charged for efax without my authority on my credit card. For a 1 year services but I don't have an account with them.
Need my subscription ended can't find a subscription end link. Quit taking my money
I need my subscription ended.
I can not find the unsubscribe link and my card has been charged $43.69. I want my subscription ended and that put back in my account. I didn't authorize that amount.
I had to find out that Dingtone just took 90 plus dollars from my paypalwithout authorization. I never heard of Dingtone.
Didn't authorize payment not had knowledge of the withdrawal until I went to use my card.
89.00 Charge on my account I've never even been on the site or use the app... I want a refund immediately.
I do not an account with Dingtone. Please refund the charges to my account on 12/15/20.
Need a refund did not want to subscribe!! Asap been trying for weeks!
Sar 3 day to very problem every time no credit filed to raward only 1 day 3 credit Daly chak in please my problem solow my Dingtone id 88681814 thanks sar
by JackHole028
These guys are ripping off customers- Along with a related company, TalkU.
I had no problem with the app itself, but when trying to port a phone number- I had to pay $100. According to my screen shots as evidence, I now owned the number. In waiting for a new cell phone order to arrive- my porting failed when the phone finally showed up. Their Customer Service is Awful and would not help. And then in looking for a new number on the other app, what do I see?
Yes - my phone number for sale - the one I paid $100 to own. I was advised to purchase a month or so use of the number to save both parties a problem if it were purchased by another customer- so I did.
I have several top LA lawyers that are dying to take the case, calling it a “slam dunk” and a “possible criminal enterprise” to “textbook Fraud” and form a class action.
I received a text last week from Ding CSR Saying, “Don’t worry, we fix” and have not heard a word since.
I liked the apps of both TalkU and Dingtone and had been a long time customer of both related Companies - until this fraud occurred.
PS- new development adding to fraud and bait and switch now also. I kept trying to port my number and a pop up would say low credits buy 1000credits here. After buying 3000 credits, I gave up.
And now, they removed ALL OPTIONS TO PORT ANY OF MY NUMBERS ON BOTH APPS: TALKU & Dingtone!
Cases are being filed this week- Unbelievable...
by Blahnjbellavita
I never ever leave reviews. But my experience with Dingtone was so terrible it prompted me to leave this one. I purchased a monthly calling plan but was still being asked by the app to play games and take quizzes to get more “credits”. When I ran out of my initial credits I couldn’t make anymore calls even though I had purchased the monthly unlimited calling plan. When I tried to make a call the app would inform me to purchase more credits. I tried multiple times to reach out to customer service. Who kept asking me for the day and time I tried to make the call. I send them many examples and they couldn’t get the issue fixed. They basically told me to keep trying. Then they added 20 credits to my account “free of charge”. What help is 20 credits free of charge when I already paid for unlimited? A waste of money, time and energy. Stay away!
by Tatacoam
I used Dingtone to make phone calls to Colombia.
The calls dropped constantly, the quality of the communication was very poor on both sides. It sounded like breaking up almost all the times.
We have the fastes internet you can have through X-finitely which is 2000 mbps and we have Verizon phones. There shouldn’t be an issue but there were way too many. The worst part is that I’ve tried to end my relationship with them but it has been impossible! Since I can’t find a customer Service phone number, I emailed them. After they acknowledged the receipt of my email, I still get annoying notifications telling me that they deducted points so I don’t lose my #. All I want is to lose my number and for them to let me go! Oh! And I guess that because my review is 1 star no matter what weird nickname I choose it says that it was already taken!!! This is TERRIBLE!!!
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