Contact LegalShield Law Firms On Call Support

by Sasha373

I have technically had LegalShield since the beginning of the year, but in the past five months, they have been unable to link my account number to my account so I cannot use the app or website. I have spent countless hours on the phone. First, they made an error that did not allow the account to activate. Then, it would not accept the credentials for a few months. Finally, I had an account, but it is not linked to the actual account number so I cannot use the website or app. Their IT department started working on this one month ago. They have made absolutely no progress. I have spent money each month to spend hours on the phone with their customer service, explaining each time what has been done before. They will not communicate by email so the only way to talk is to go through this ridiculous phone process, which involves automated questions and copious hold time, then explaining everything yet again. It is insane. It is possible that the legal assistance is useful. I wouldn’t know. I haven’t gotten that far in the five months that I have had it.
Update: Here we are more than six weeks after I left this review and received the response that if I emailed this slightly different email address, they would solve the problem. I have emailed them multiple times, and the only response I have received in that time is that someone would be contacting me. If I could give less than one star, I would.

by Johndoe87

i originally contacted LegalShield to obtain advice concerning an incident involving human trafficking involving the the tulsa police department. i came across a victim of human trafficking while walking my neighborhood park in tulsa, oklahoma and i had three officers of the tulsa police department turn off their bodycams before coming to my home to retrieve and return her to a confidential informant of theirs by the name of elizabeth hamilton. the tulsa police department originally claimed their actions were justified due to a missing persons report being filed but later backtracked and admitted this to be false. i have had some extremely bizarre interactions with Legal Shields ever since contacting them about this incident and just yesterday had a phone conversation with the Riggs Abbney law firm in Tulsa that was unprofessional to say the least. Legal Shields corporate headquarters are locate in Ada, Oklahoma and if any of your legal troubles involve wrongdoing involving law enforcement in the state of Oklahoma then i suggest you use another service!

by GageB1

I really appreciated how quickly and kind this company was on the phone but was VERY displeased about their “answers” to my questions .i have never had a license nor ever been able to have a license due to silly suspensions I got when I was under 21...but I surrendered and or acknowledged my “license” to my local DMV here in PA (it would be considered at DL-16) ...now that I am 23 and grow tired of asking for rides or use Uber all the time ,I gave these people 25 bucks for a month of service ...the lawyer told me that I never turned in anything and had to give him my records and restoration papers ...to his knowledge he told me I had not served any time at all...yet my eligibility is this same day next year ...he wanted me to wait a total of 5 more years before I could get my license “legally” back...not sure if that meant be a member of this program for 5 years , totaling to a 1600 dollars and wait till he could help or not but nonetheless I cancelled my membership immediately .JUST TELLING EVERYONE NOW.