Academy.20 app not working? crashes or has problems?

Academy.20 Status

Last Updated on 2020-09-24 by American Academy of Optometry

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Common Academy.20 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Academy.20 app on iOS and Android devices. Solve all Academy.20 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Academy.20 iPhone Issues and Solutions

Academy.20 iOS app crashes, not working, errors
Academy.20 iOS app network issues
Academy.20 on iOS has black/white screen

Academy.20 Android App Issues and Solutions

Academy.20 has errors/crashing/not working
Academy.20 server network connectivity issues
Academy.20 has black screen

Academy.20 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Academy.20 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Academy.20 app crashes or not working on Iphone (iOS):

Close and restart the Academy.20 app on iPhone
Update Academy.20 app to the Latest Version for iOS
Uninstall and reinstall Academy.20 iPhone app
Update your iPhone to the latest iOS version

Fix Academy.20 on iPhone unable to connect to server/internet connection issues::

To resolve Academy.20 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Academy.20 black/white screen (blank screen) on iPhone:

Follow the Academy.20 iOS app troubleshooting guide Here →

Academy.20 Android App Issues and Solutions

Fix Academy.20 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Academy.20 app issues:

Force Stop the Academy.20 App
1. On android, goto "Settings" » click Academy.20 app. » click "Force Stop".

Update Academy.20 to the latest version on PlayStore

Clear Academy.20 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Academy.20 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Academy.20.

Fix Academy.20 unable to contact server/ Academy.20 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Academy.20 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Academy.20 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Academy.20 on android.

Solve Academy.20 black/white screens issue on Android:

Follow the Academy.20 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Academy of Optometry, developers of Academy.20.